Quality-driven Editor with superior attention to detail and meet stringent deadlines. Superior proficiency in writing guidelines and captions.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Editor - Web Communication Unit
European Parliament
02.2021 - Current
Writing articles (in English) for the News section of the European Parliament portal
Creating social media content for YouTube, Reddit, X, Facebook, Instagram;
Drafting newsletters, campaigns scripts and slogans in English
Managing the together.eu community - a multilingual participation and engagement platform.
Video production: producing videos in different formats to be used on various platforms
Technical Writer
i-City
02.2019 - 01.2021
Designing and implementing a Knowledge Base - multilingual documentation platform for applications and IT services used by the Ville de Bruxelles
Assisting with the Shift-Left process: internal transfer of competences between Level 3 (Infrastructure Support) and Level 2 (End Point & Network Support) teams
Editing and publishing Guidelines, Help, Procedures and workflows on the internal WiKi platform
Identifying appropriate content strategy to reach specific target audiences: System and Support Engineers, Level 1 and Service Desk.
Digital Content Writer (Freelance)
12.2017 - 01.2021
Content creation and copywriting for various projects and platforms
Scripts for video content production - collaboration with 87seconds and Universem digital agencies
Identifying appropriate video strategy to reach the target audience
Channel mix and video format for social media and online platforms
Clients: Abbvie Clinical Trials, DeGroof Petercam, G4S security company, etc.
Web Content Editor for the European Commission - EASME
05.2014 - 11.2017
Content editing for the Your Europe Business multilingual portal (23 languages)
Translating complex EU legislation and policies into web friendly, practical information
Content architecture and strategy; determining goals and objectives to improve user journey and user experience; A-B testing, treejack testing, cards sorting exercises
Daily management of the website: adding pages and categories, drafting and publishing content, managing labels, menus and navigation, SEO and UX improvements
Data analysis (Piwik, Europa Analytics, Google trends) to determine the user needs and behaviour and provide a streamlined, user-centric experience
Social media manager: monthly planning, day to day interaction and online presence monitoring
Involved in producing animated and static infographics, graphic and video content to explain the scope and benefits of the portal
Designing live chats and quizzes to attract specific audiences on Facebook and Twitter
Giving presentations and trainings during the Editorial Board Meetings on how to use the new features and developments of the custom CMS developed in-house (YEST)
Writing help and documentation for stakeholders to make better use of the CMS and to explain the workflow and functionalities.
Consultant at Cronos International
05.2013 - 04.2014
Bid/ proposal writer; technical writing
Answering to call for tenders for the EU institutions: preparing technical documentation, checking specific requirements, matching profiles with existing resources
Overseeing aspects of media communications, corporate identity and online presence.
IT Consultant at DG DEVCO
05.2012 - 04.2013
IT support for the DG DEVCO Helpdesk and the European External Action Service (EEAS)
Drafting technical documentation, guidelines and online help manuals for specific applications and software
Assisting EU Delegations to third countries with remote access to online resources such as ECAS, EU servers and applications.
Web communication specialist at Ubicco
11.2011 - 03.2012
Digital content production, online data analysis, improving SEO, online presence monitoring
Developing online campaigns, scripts for video production, engaging stories for social media, blogging.
Video project at MasterCard
07.2011 - 08.2011
I produced an internal short film conveying the expansion strategy in Europe
Involved in all stages from scriptwriting to casting, choosing locations and props, shooting and editing
One-shot project produced with limited internal resources, no external production house involved (for confidentiality reasons mainly)
I managed to deliver the video from paper to final cut in just one month with the means on board.
Copywriter at Saatchi & Saatchi, Grey Worldwide, Jay Walter Thompson
06.2006 - 06.2009
Writing scripts and creative concepts for TV and Radio Commercials
Communication strategy and slogans, engaging stories for social media and dedicated projects