Sona Carine Mwenge
Brussels
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
SENIOR PROGRAM ADMINISTRATIVE SPECIALIST
OPEN SOCIETY EUROPEAN POLICY INSTITUTE
05.2019 - Current
- Support and guidance on contracts management
- Financial management including invoices and expenses claims processing, financial statements monitoring and annual audit support
- Assist Political Outreach team with budget tracking and projects
- Note-taking for staff meetings
ACCOUNTING SERVICE DESK
EUROCLEAR SA
08.2015 - 05.2019
- Process invoices payments by verifying documentation, and requesting disbursements
- Audit and process expenses reports and credit card bills
- Handles internal and supplier’s queries via mails and phone calls, performs sub- ledger bookkeeping, data entry and verification procedures
- Loads and analyzes KPI's
- Identifies and undertakes initial investigation of variances against budgets and standards
- Assists senior accountants in preparing monthly/annual closings.
- Provides annual audit support
- Supports Cross category sourcing team for purchase request creation and purchase orders ,delivers assistance in review, checks and approvals of payments list.
- Maintains customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
INCOME PRE-PAYMENT SPECIALIST
EUROCLEAR BANK
08.2007 - 08.2015
- Provides clients with support on their cash distribution related issues
- Collecting 'preliminary' confirmations released by local providers (Depositaries) such as rates, payments dates of interests
- Monitors notifications and defects Pre-advices
- Makes sure corrective actions are duly performed in case of discrepancies or missing information before payments are posted
- Pays and reconciles funds for income and redemptions events
- Interfaces with others Euroclear departments (New Issues, Corporate actions,Project team, Rep Offices) in order to anticipate client's needs and suggest solutions within indicated policies and procedures
- Contributes to projects (reversals avoidance, internal tools to increase STP process )
- Coaches Newcomers, loads and analyzes KPI's
- Identifies, researches, and resolves billing variances to maintain system accuracy and currency.
Education
M.D. - Communication
Université Catholique De Louvain
LOUVAIN-LA_NEUVE06.2007
Skills
Expert
MS office suite
Oracle(Apro Imaging-Rightnow)
Salesforce
Exact online
Connexis
Proficient
Process Optimization
Problem-Solving Ability
Policy and Procedure Adherence
Minute Taking
Call Center Operations
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Dutch
Beginner (A1)
German
Beginner (A1)
Timeline
SENIOR PROGRAM ADMINISTRATIVE SPECIALIST
OPEN SOCIETY EUROPEAN POLICY INSTITUTE
05.2019 - Current
ACCOUNTING SERVICE DESK
EUROCLEAR SA
08.2015 - 05.2019
INCOME PRE-PAYMENT SPECIALIST
EUROCLEAR BANK
08.2007 - 08.2015
M.D. - Communication
Université Catholique De Louvain
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