Freelance Salesforce.com professional with hands-on experience launching, testing, deploying, and supporting the Salesforce platform at multinational enterprises.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Salesforce Testing & Release Management Lead
Euroconsumers
Brussels
02.2021 - 03.2025
Company Overview: World’s leading consumer cluster in innovative information, personalised services and defence of consumer rights (www.euroconsumers.org).
As a Testing Lead, I designed and supervised the execution of various testing campaigns (in-sprint testing, system integration testing, user acceptance testing) necessary for launching and further developing Salesforce Service and Marketing Clouds across four national consumer organizations within the Euroconsumers group (Belgium, Italy, Portugal, and Spain).
As a Release Management Lead, I coordinated the efforts of external and internal partners involved in planning, development, testing, and deployment of change requests and bug fixes grouped into monthly releases for the Salesforce Service Cloud platform.
As an Administrator, I handled typical responsibilities for this role while the company was building its internal Salesforce support team (user management, data management, no-code customization and configuration, integration support, and system maintenance).
Contact: Mario Herreman (Group Manager Business Technology) - Mario.Herreman@test-aankoop.be
Company Overview: A small Belgian company that empowers startups with a comprehensive payment gateway, adaptable financial ecosystem, and customisable business models (www.enhansa.com).
As an Administrator, I introduced and configured Salesforce Sales Cloud to support basic sales processes (Web-to-Lead, Opportunity Management, etc.).
As a QA Analyst, I defined and executed testing strategies for applications delivered by Starfisk (a system integration partner of Enhansa).
As a Release Manager, I planned and coordinated the development of Starfisk’s applications portfolio by running two-week sprints, hosting scrum meetings, sprint reviews, etc., with a team of 10+ software developers in Belgium and Bulgaria.
Salesforce Administrator, Release Manager
Boston Scientific
Brussels
02.2015 - 03.2018
Company Overview: A global medical device company focused on developing innovative technologies to improve patient health (www.bostonscientific.com).
Collaborated with a team of over 40 internal and external developers across the USA, India, and Europe to ensure compliance with guidelines and release schedules.
Configured and operated Copado Deployer to automate and streamline deployments from Salesforce sandboxes to the production org.
Planned and coordinated release testing campaigns following company guidelines for the Software Development Lifecycle in a highly regulated environment (unit, integration, regression, user acceptance testing).
Planned and executed end-to-end deployments of release code to the production org.
Handled Salesforce Sales Cloud administration, including user and data management, no-code customization and configuration, integration support, and system maintenance.
Contact: Adam Heath (Senior Technical Lead) - adam.heath@bsci.com
Senior Software Developer at iOS Mobility Center of Excellence
Boston Scientific
Brussels
01.2012 - 01.2015
Senior Software Developer at Siebel Competency Center
Boston Scientific
Brussels
12.2008 - 12.2011
Senior Business Systems Analyst at Data Warehouse and International Applications
Boston Scientific
Brussels
07.2000 - 11.2008
Business Systems Analyst
Procter & Gamble Ukraine
Kyiv
07.1997 - 04.2000
Software Engineer
Complete Technological Systems (CTSystems Automation)