Peter Duelen

As a Scrum Lead at Nike's ELC, I work cross-team and cross role supporting my teams and the delivery centers that work 24/7 to stay ahead of the game throughout EMEA.

In my case, this means a focus on applying the what and how of the Nike agile way of working to teams that do not develop software but instead work on big projects involving hardware and vendors building and optimizing the flow of the delivery centers themselves.

As a Scrum Lead, I will:

• Facilitate the Scrum or Kanban frameworks – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives Nike sets out in a way that is also practical for the teams.
• Work closely and listen to team members' feedback to identify issues and resolve conflicts.
• Plan and follow up projects on a quarterly basis with a focus on overcoming impediments and reliable delivery.
• Led sprint reviews and planning meetings to promote full team engagement.
• Collaborated with product owners, team members, technology experts and other Scrum Leads to define cross-team deliveries.
• Applied the agile mindset to visualize flow and shorten cycle time.
• Provided continuous improvement on the team's way of working including learning and fun time.
• Acted as go-to resource for the teams, providing clarity on tasks, gathering missing assets or requirements and handling project changes.

As an agilist, my goal was to offer my range of experiences and knowledge to support organizations looking at optimizing or radically changing their way of working.

Roles included:

Implementation coach and RTE for a large food retail organization porting and revamping their mobile application.

• Transformation coach for a Belgian Bank setting up quarterly plannings and visual boards in alignment with APMO, the directors and the teams.
• Coach and trainer for a 3D printing organization wanting to adopt SAFe.

Responsibilities:

• Create transformation and product roadmaps.
• Support the adoption or optimization of new ways of working.
• Work with Test- and Release Management to smooth out delivery flows.
• Support process set-up for daily operations (requirement storage, JIRA, automatic reporting, remote collaboration, ...).
• Visualize value stream definitions within the company and the work being done on them.
• Create and provide training.
• Problem solving through value stream mapping, A3 facilitation, PDCA, ...
• Identify, measure and evaluate KPI’s in function of business goals.
• Support leadership and teams in communicating and aligning on deliverables.
  

As the company grew from 400-people games company to a 2000+ entertainment giant over a handful of years this meant an increasing effort in setting up and supporting game teams.

As a coach, I would make sure that these goals, expectations and responsibilities were set based on personal strengths, experiences and an individual career development track all while keeping a fast, sustainable and flexible way of working in place to support the company's continuous success.

My activities included:

• Scrum Master tasks (planning, demo, retrospective, velocity
  monitoring, …) for live games or new titles.
• Balance content delivery or content creation with quality/improvement initiatives.
• Facilitate the set-up of a fast and fluid environment where teams can design, create and release their own game.
• Set up ideation, development and test processes together with the studio directors.
• Support HR and HR business partner in recruitment, career development, performance management and if needed,
  performance reviews or exit plans.
• Organize and facilitate studio strategy days aligning goals and mission.
• Coordinate the ramp-up of the organization in Barcelona: job
  description, interviews, onboarding.

As QA Professional I would prepare, execute, manage and follow-up the testing process and activities related to a wide ranged of games and applications for mobile, PC and console platforms.

PMTC mainly focused on games and compatibility services, CTG is a testing consultancy firm with a broad client portfolio outside of the games industry.

Depending on the project, I would:

• Aid in the project intake and design with regards to the testing roadmap (test strategy, test plan, data needs, environment and infrastructure set-up, resource allocation).
• Follow-up and report results and progress to stakeholders.
• Provide feedback for the go/no-go decision for each project.
• Aid in facilitating the transition from traditional to agile development and testing.
• Manage the test environment and co-ordinate the test activities for compatibility labs (software and hardware labs).
• Manage & report about risks, budget, planning and resources.