Maud Abraham
Cash Processing and Investigations Analyst at Euroclear Bank (Brussels, Belgium)
Saint-Denis
Summary
After two years of experience in Euroclear Bank’s Settlement Client Service team, I joined the Cash Processing and Investigations Team and have built a strong 8+ years of experience with a broad knowledge of cash processes. One year ago, I started to reinforce my cash expertise by joining the MT quality control team and perform high-responsibility tasks such as Nostro set-up, Early closings and summer-winter time switch management, end-of-year holidays management, review of QC check-lists, collaboration with external stakeholders such as Project and IT teams, and implementation of smaller and major changes such as Cash Modernization and OPF.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Cash Processing and Investigations Analyst
Euroclear Bank
01.2017 - Current
- Expert in Cash processing & investigations, and MT quality control
- Contributed to major projects including Cash Transformation, Cash Modernization and OPF
Settlement Client Service Specialist
Euroclear Bank
01.2015 - 01.2017
- Handled client queries and settlement issues with precision and professionalism
- Built strong relationships with clients through excellent communication and support
Internal Communications Intern
NMBS-Holding (SNCB)
09.2013 - 11.2013
- Supported internal communication strategies, campaigns, and events
- Assisted in drafting and editing internal publications
Student Worker
Belfius
07.2011 - 07.2011
- Provided administrative support to banking staff
- Assisted in customer service during peak holiday periods
Education
Master's Degree - Germanic Languages, Literatures And Linguistics
Université catholique de Louvain
Louvain-la-Neuve, Belgium 04.2001 -
Erasmus Exchange - Germanic Languages, Literatures And Linguistics
Leiden University
Leiden, The Netherlands 04.2001 -
Bachelor's Degree - Germanic Languages, Literatures And Linguistics
Université catholique de Louvain
Louvain-la-Neuve, Belgium 04.2001 -
High School Diploma -
Collège Saint-Louis Waremme
Waremme, Belgium 04.2001 -
Skills
MS Office (Excel, Word, PowerPoint, Outlook)
Process enhancement
Teamwork and collaboration
Attention to detail
Continuous improvement
Deadline adherence
Business operations analysis
Hobbies
Yoga | Fitness | Content creation (Instagram) | Cooking
Timeline
Cash Processing and Investigations Analyst
Euroclear Bank
01.2017 - Current
Settlement Client Service Specialist
Euroclear Bank
01.2015 - 01.2017
Internal Communications Intern
NMBS-Holding (SNCB)
09.2013 - 11.2013
Student Worker
Belfius
07.2011 - 07.2011
Master's Degree - Germanic Languages, Literatures And Linguistics
Université catholique de Louvain
04.2001 -
Erasmus Exchange - Germanic Languages, Literatures And Linguistics
Leiden University
04.2001 -
Bachelor's Degree - Germanic Languages, Literatures And Linguistics
Université catholique de Louvain
04.2001 -
High School Diploma -
Collège Saint-Louis Waremme
04.2001 -
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