Zed Shaker
Brussels
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Country General Manager
The Cloud
Brussels
12.2020 - Current
- Managed budget implementations, training, schedules and contract negotiations.
- Implemented operational strategies and effectively built customer loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Succeeded in creating TGS over 2M Euros within 1 year and a half of launching.
Account Manger MEA & Australia
Trucktec Automotive GmbH
Dubai
08.2016 - 09.2020
- Developed underperforming national markets to be part of top 3.
- Achieved and exceeded monthly targets within assigned region and timeframe.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Business Development Manager
Prime Partners Consultancy
Abu Dhabi
11.2015 - 06.2016
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
Business Development Executive
Intercon TIS
Abu Dhabi
02.2014 - 09.2015
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Evaluated current service needs and product satisfaction levels with established customers to improve offerings.
Sales Executive
Reichle & De-Massari AG
Dubai
08.2012 - 01.2014
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Education
Master of Arts - Marketing
University of Wollongong
Dubai09.2017
Bachelor of Arts - Economics And Management
Université Paris Cité
Paris09.2009
Skills
- Communication skills
- Performance Metric
- Sales Tracking
- Business Leadership
- Customer Accounts Management
- Administrative Management
- Customer Acquisition
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Country General Manager
The Cloud
12.2020 - Current
Account Manger MEA & Australia
Trucktec Automotive GmbH
08.2016 - 09.2020
Business Development Manager
Prime Partners Consultancy
11.2015 - 06.2016
Business Development Executive
Intercon TIS
02.2014 - 09.2015
Sales Executive
Reichle & De-Massari AG
08.2012 - 01.2014
Master of Arts - Marketing
University of Wollongong
Bachelor of Arts - Economics And Management
Université Paris Cité
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