Youssef BELHAJ
Brussels
Summary
Holder of a Master's degree in Finance, Audit, and Management Control, and currently pursuing a specialized Master's degree in Technological, Finance and Industrial Management at Solvay Brussels School. I am passionate about finance, management control, banking, auditing, and insurance. With three years of experience as a banker, I have developed strong skills in financial analysis and client relationship management. Available during weekdays due to my evening schedule, I am actively seeking internships or positions in these fields. Motivated and versatile, I am ready to take on new challenges and contribute effectively as part of a team.
Overview
5
5
years of professional experience
6
6
Certification
Work History
Customer Relationship Management
Banque centrale Populaire
03.2022 - 09.2024
- Manage Customer relationships
- Promote the bank's products and services
- Ensure the smooth operation of the branch in general
Customer Service Agent
Cashplus BA
03.2023 - 07.2024
- Management of Financial Transactions (transfers, withdrawals, etc.)
- Customer Support and Issue Resolution
- Supervision of Daily Operations and Administrative Management
Financial Strategy Management
MAFSD
09.2020 - 02.2022
- Mobilization of Financial Resources from Partners
- Contribution to advancing the Association’s Goals
- Financial planning and strategy
Internship in Management Control
NordAfrique SARL
06.2021 - 10.2021
- Analysis of financial performance
- Financial strategy management-MAFSD
- Budgeting
- Reporting and Financial Documentation
Observation Internship
Banque centrale Populaire
01.2020 - 02.2020
- Process cash withdrawal and deposit transactions
- Guide and advise customers
Internship
Alum bodor SARL
07.2019 - 10.2019
- Manage Customer relationships
- Process customer payments
- Participate in inventory management
Education
Specialized Master's - Technological, Finance and Industrial Management
Solvay Brussels School of Economics And Management
07-2026
Master's Degree - Finance, Audit, and Management Control
Abdelmalek Essaadi University
Morocco07-2022
Bachelor's Degree - Economics and Management
Université Abdelmalek Essaadi
Morocco06-2020
Skills
- Financial Analysis
- Banking
- Management Control
- Customer Relationship Management
- Office (Excel, Word, PowerPoint)
- Power BI (Continuing Education)
- T24
- Team management
- Evolan loans
- Powercard
- GANTT PROJECT
- RapidMiner
- Customer data management
Publications
Empirical Article: From Big Data and Artificial Intelligence to Big Management Control, International Journal of AFAME, 4(5-2), 311-342.
https://www.ijafame.org/index.php/ijafame/article/view/1241
Hobbies and Interests
- Sports
- Volunteering
- Music
- Finance
- IT and AI
Presentations
Oral Presentation of the Article at an International Conference, The 2nd Conference on Statistical Methods and Econometric Models Application in Economics and Finance (ICOSMEM 2023), Tétouan, 02/24/23 - 02/25/23
Languages
French
English
Arabic
Certification
• Financial Analysis of Organizations, University of Illinois Urbana-Champaign, January 2025
• Training in Enterprise IT Management, Advisor Center, July 2021
• Preparing Data for Analysis with Microsoft Excel, Microsoft, February
• Career Catalyst: Audit Job Simulation,KPMG U.S. February 2025
• Audit Job Simulation, PwC Switzerland, January 2025
• Audit Job Simulation, EY Belgium carrers , February 2025
Timeline
Customer Service Agent
Cashplus BA
03.2023 - 07.2024
Customer Relationship Management
Banque centrale Populaire
03.2022 - 09.2024
Internship in Management Control
NordAfrique SARL
06.2021 - 10.2021
Financial Strategy Management
MAFSD
09.2020 - 02.2022
Observation Internship
Banque centrale Populaire
01.2020 - 02.2020
Internship
Alum bodor SARL
07.2019 - 10.2019
- Financial Analysis of Organizations, University of Illinois Urbana-Champaign, January 2025
- Training in Enterprise IT Management, Advisor Center, July 2021
Specialized Master's - Technological, Finance and Industrial Management
Solvay Brussels School of Economics And Management
Master's Degree - Finance, Audit, and Management Control
Abdelmalek Essaadi University
Bachelor's Degree - Economics and Management
Université Abdelmalek Essaadi
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