Younes Fettouh

• Recruitment: I support candidates throughout their search process or active monitoring, from the first contact, through the audit and coaching phase, to hiring, according to their expectations.
• Business development: Create, develop and maintain a client portfolio of companies.
• Developed recruiting strategies to identify qualified candidates and build network.
• Responsible for proposing solutions adapted to the HR and recruitment problems of my contacts.
• Exchange daily with decision-makers, executives and company directors.

Client: BNP Paribas - Beobank - Buy Way - ..

Role: Business Analyst

• Transaction control - Reconciliations of cash, securities and derivatives positions
• Valuation of funds' assets
• Process reviewing - Test Analyst - Data Analyze: Analysis of Pre-& Post-project data
• File maintenance customers in the customer database
• Process reviewing: Business Procedure Modeling in BPMN Model;
• Project coordination: Improve & participate in different operational procedures, communicate & coordinate the progress of the project.

Client: Icapital

Period: October 2016 - April 2018 /

Role: Business Analyst

• Gather the business needs from stakeholders and document the requirements.
• Document the processes and the user guide on the new system and train the end users.
• Execute test cases and document defects.

Client Bpost Bank
Period: November 2015 – October 2016
Role: Business Analyst

• Document the business requirements and provide them to IT department - Document new processes for Bpaid program.
• Technical support and testing for the 'Bpaid program (unload and reload) with Sharedrive.
• Analyze and follow-up KPI to make sure the quality standards are met.

• Daily financial operations or clients' advice in the area of savings, investments, loans and insurances - Customer Due Diligence of new BNPS'clients & KYC review (follow-up KPI)
• Cross & Up-selling