Yordi Servais
Specialised In International Law And International Fiscal Law
Houthalen-Helchteren
Summary
Dynamic leader with a proven track record at Gourmet Guidance Group & Fix It Snel but also in my work in the hospitality business working as just a student i worked 5 out of 7 days to make money to finance my studies and living needs. Also helping 2 out of the 3 restaurants i worked at growing up to successful business getting manager functions in all 3 of the establishments, enhancing business growth through strategic visioning and effective decision-making. Skilled in crisis management and talent development, I've fostered key partnerships and driven profitability. My approach blends rigorous financial analysis with a strong customer focus, achieving sustainable success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
6
6
Languages
Work History
Hospitality Employee
Multiple Restaurants
08.2014 - 08.2025
- Trained new employees on company policies and procedures, fostering a consistent level of service quality across all team members.
- Participated in revenue management strategies by analyzing market trends and adjusting pricing accordingly, optimizing hotel profitability.
- Maintained accurate records of all financial transactions, supporting efficient accounting practices within the organization.
- Enhanced guest satisfaction by providing exceptional customer service and addressing specific needs.
- Developed strong relationships with local businesses, promoting cross-promotional opportunities that benefited both parties.
- Managing over 20 incoming call and emails each day and making sure the business is at full capacity
CEO
Gourmet Guidance Group & Fix It Snel
Genk
02.2024 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Drove profitability with thorough financial analysis and strategic decisionmaking.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Made the two business run on it own so it doesn't need my guidance anymore, allot thanks to AI and subcontractors.
Volunteer
Group Representing Caregivers in Belgium
01.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Office Administration Intern
Family Justice Center
07.2024 - 09.2024
- Enhanced office efficiency by organizing and maintaining filing systems for important documents.
- Aided in event planning activities such as arranging travel accommodations, booking conference spaces, and coordinating attendee logistics for company events.
- Maintained a high level of confidentiality while handling sensitive information related to company or client matters.
- Provided valuable support during meetings by taking detailed minutes that facilitated clear communication among attendees postmeeting.
- Collaborated on projects within cross-functional teams to achieve shared goals efficiently and professionally.
- Developed correspondence letters, memos, and emails.
- Streamlined administrative processes through effective database management.
Education
Master in Law - International And European Economics
VUB
Brussels 09.2020 - 06.2025
Skills
Talent development
Crisis management
Succession planning
Mergers and acquisitions
Effective decision making
Strategic visioning
Customer focus
Stress management
Legal analysis
Legal research
Contract drafting
Timeline
Office Administration Intern
Family Justice Center
07.2024 - 09.2024
CEO
Gourmet Guidance Group & Fix It Snel
02.2024 - Current
Volunteer
Group Representing Caregivers in Belgium
01.2022 - Current
Master in Law - International And European Economics
VUB
09.2020 - 06.2025
Hospitality Employee
Multiple Restaurants
08.2014 - 08.2025
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