I'm an enthusiastic team player who never wants to stop learning. I really enjoy direct client contact and have a strong desire to deliver excellent client service.
Overview
10
10
years of professional experience
Work History
Senior Immigration Consultant
Fragomen
Brussels
11.2022 - 06.2024
Assisting Managers with the successful delivery of high quality legal advice
Monitoring work flows
Preparation and reviewing of applications
Reporting on the performance of the team
Point of reference for day-to-day questions and a source of technical expertise for other members within the team
Act as a role model for more junior members of staf, assisting them to develop their core competencies to the lever required
Client management
Immigration Consultant
Fragomen
Brussels
11.2018 - 11.2022
Managing cases for a specific portfolio of clients for the Netherlands and Luxembourg
Client management
Researching, preparing and formulating advice on queries from HR and employees on immigration-related matters
Identifying key issues that may impact immigration formalities and address these issues with clients
Working closely with our admin team and Client Service Managers to ensure cases are on track
Updating stakeholders on milestones
Keeping clients up to date with developments in local immigration law/processes
Coordinating additional services with other internal teams (Consular, EU Advisory Team, etc) where applicable
Working on projects to streamline/ improve processes
General administrative support: billing responsibilities, case record updates, document review and tracking, monitoring/confirming upcoming expiries and ad hoc admin tasks
Consultant
Capgemini
Brussels
03.2018 - 11.2018
Working in multidisciplinary teams
Responding to a variety of strategic, business and/or operation questions
Understanding the clients' needs and addressing topics within marketing, business transformation, customer experience improvements, strategic/business investment analysis
Organizing test activities
Legal intern
Ince & Co
London
01.2018 - 01.2018
Following a trainee recruitment placement scheme showing me a practical insight into Ince practice
Working on cases, attending court and hearings, meeting clients and doing legal research
Participating in various events hosted by the firm to engage with all employees
Administrative assistant
De Lijn
Ghent
01.2018 - 01.2018
Student job at the Mobility Research & Market Information Department
Collecting, analyzing and reporting data, organizing market research, administrative support and customer service
Legal intern
Noëlla Viane
Aalter
01.2014 - 12.2017
Drafting legal documents, undertaking legal research and attending client meetings