Vikas Sharma
Berlin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Schichtleiter
McDonald's
06.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Crew Trainer
McDonald's
07.2022 - 06.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Mitarbeiter
McDonald's
06.2020 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manager of Business Development and Sales
Shri Ganesh Ji Enterprises
07.2017 - 07.2019
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
- Established long-term relationships with key industry players which helped in gaining valuable insights into emerging trends.
Assistant Manager
Vinod Brothers
07.2014 - 06.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Intern
Vinod Brothers
06.2013 - 06.2014
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.
- Enhanced internship experience by actively participating in team meetings and contributing valuable ideas.
- Gained operational knowledge and supported departmental needs.
Education
Master of Science - Data Analytics And Marketing
Arden University
Berlin, Germany02.2025
MBA - Accounting And Finance
Lovely Professional University
Punjab, India07.2019
Bachelor of Commerce - Business Administration And Management
Punjabi University
India07.2017
High School - Commerce
P.B.N Senior Secondary School
Amritsar, Punjab, India05.2014
Skills
- Team Coordination Management
- Team Management
- Inventory Management
- Customer Engagement
- Microsoft Excel
- Planning and Scheduling
- Key Performance Indicators
- Competitive Analysis
- Human Recourses
- Event Management
Languages
German
Intermediate (B1)
English
Advanced (C1)
Punjabi
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Schichtleiter
McDonald's
06.2023 - 01.2024
Crew Trainer
McDonald's
07.2022 - 06.2023
Mitarbeiter
McDonald's
06.2020 - 06.2022
Manager of Business Development and Sales
Shri Ganesh Ji Enterprises
07.2017 - 07.2019
Assistant Manager
Vinod Brothers
07.2014 - 06.2017
Intern
Vinod Brothers
06.2013 - 06.2014
Master of Science - Data Analytics And Marketing
Arden University
MBA - Accounting And Finance
Lovely Professional University
Bachelor of Commerce - Business Administration And Management
Punjabi University
High School - Commerce
P.B.N Senior Secondary School
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's