Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Activities & Honors
Timeline
Generic
Vidya Ashok

Vidya Ashok

Ghent

Summary

Knowledgeable learning and development leader with 15+ years of progressive multicultural experience in different industries like Banking and Financial Sector, Life Sciences, and Telecom

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Learning and Development Manager

Wolters Kluwer Financial Services
12.2021 - 01.2025
  • Developed and implemented blended learning programs through structured role-based
    digital learning pathways, soft skills, organizational cultural initiatives and engaging induction program for 450+ employees
  • Developed Competencies matrix for Digital Experience Group with 30+ well defined Skill families and 200+ skill descriptions
  • Coached 50 trainers and technical writers to adopt training strategies and documentation best practices
  • Achieved 95% training satisfaction for 500+ employees across different business units at Wolters Kluwer
  • Conducted gamified skills assessments & leaderboards to determine gaps in technology, functional, agile, soft skills and developed individual learning plans for 200 employee
  • 32000 hrs of digital content delivered
  • Monitored training costs ($5 million) through dashboard reporting to maintain training budget

Learning and Development Manager

Tata Consultancy Services
07.2016 - 09.2021

Key engagements: Union Bank of Switzerland (UBS), Citibank, First Abu Dhabi Bank (FAB), Swift

  • Spearheaded training programs for process, procedures, ways of working, regulations and application roll-out to 10,000+ employees, achieving 98% effectiveness for 4 strategic clients
  • Reduced the training development budget by managing development team to conceptualize, develop and implement collaterals like virtual ILT, eLearning, simulation (show, tell, try & test) videos, job aids, exercise guides, gamified assessment
  • Trained 6000+ users across portfolios like personal banking, corporate banking, credit, operations and procurement through role-based curriculum
  • Well-paced 37500 hours of learning solutions developed and delivered by using gamification
    campaign

Senior Training Specialist

Simplilearn
09.2015 - 01.2016
  • Implemented Agile practices for a program management team, resulting in a 50% increase in on-time delivery of training materials
  • Developed and executed training plan for corporate rebranding, engaging 20+ internal stakeholders and ensuring smooth transition to new brand identity
  • Lead 15 members communication team of SMEs, developers, designers, IDs for 100+ training media

Training Specialist

ZaranTech
09.2014 - 08.2015
  • Launched persuasive training that led to a 20% increase in participation in change initiatives.
  • Championed the use of digital platforms and blogs for communication leading to a 25% reduction in corporate email
  • Designed and developed 40 instructional materials for e-learning, virtual classroom, and instructor-led training
  • Published an internal bi-weekly newsletter distributed to 100+ employees.

Senior Learning Consultant

Freelance
10.2012 - 08.2014
  • Conducted 150+ training workshops on leadership and corporate change, impacting over 2,000 employees.
  • Collaborated with top management in making change strategies that improved employees' productivity by 15%.
  • Developed training material that was used company-wide and improved employee satisfaction by 20%.

International Education Business Trainer

NIIT
09.2009 - 09.2012
  • Conducted software and professional English training with corporate client, Infosys and JUTI (Jiangsu Union of Technical Institutions)
  • Designed new learning courseware for Chinese students as per their capabilities and industry competency. Courseware got approved by JUTI (Authorized by Chinese government) for implementation in vocational colleges across Jiangsu
  • Provided training to existing 50 employees of NIIT China Ltd with recent developments in software technology

Education

Fellowship - Human Resource And Organization Development

Carlton Advanced Management
03-2020

Bachelor's in Technology -

Amity University
09.2009

Skills

  • Change Management Models: Kotter's 8-Step Process, ADKAR model, Lewin's Change Management Model, The McKinsey 7S Model, Kurt Lewin’s Unfreeze-Change-Refreeze method
  • Business Skills: Thought Leadership, Strategic Planning, Process Mapping, Risk Management, Stakeholder Management, Project Management, Performance Metrics
  • Project Management: Agile, Scrum, Lean, Kanban, Waterfall
  • Analytics & Reporting: PowerBI, Microsoft Excel, Dashboard Creation
  • Internal Communication: MS Teams, MS Forms, Viva Engage, SharePoint, MIRO, Mailers, Flyers, Newsletters
  • Technical Tools: Microsoft Office Suite, Microsoft Project, JIRA, Confluence, ChatGPT, CoPilot
  • Training: Workday, GoAnimate, Articulate

Accomplishments

  • Wolters Kluwer Financial Services (2023): Recipient of employee of the month
  • Tata Consultancy Services Limited (2016-2021): Recipient of performer of the quarter, best team, star of the month, service & commitment, on the spot, maitree and special initiative award
  • Middle Earth HR (2019): Recipient of best competency & skills development program in APAC
  • NIIT Ltd (2010): Recipient of Power to NIIT award for being Oracle champ

Certification

  • Learning Partner (Workday)
  • Brandon Hall Excellence Awards Judge (HR, talent management, and learning)
  • Everyday Coaching Conversations (Wolters Kluwer)
  • Learning and Development Manager (Carlton Advanced Management)
  • Behavioral Science (Amity Institute of Psychology and Allied Sciences)
  • Diploma in .Net Technology (NIIT Ld.)

Languages

English
Bilingual or Proficient (C2)
German
Elementary (A2)
Dutch
Intermediate (B1)

Activities & Honors

  • 2021-2025: change leader for */dxg FRR Group at Wolters Kluwer to drive organizational purpose, values and visions
  • 2019-2021: CSR SPOC to ensure consulting services (roadmap and implementation) to customer base in Belgium for identified UN SDG goals
  • 2016-2019: knowledge officer to ensure knowledge sharing and organizing discussions within 150+ associates
  • 2013-2016: Maitree SPOC to promote team building activities in Belgium
  • 2012-2013: Intercultural communication competency expert at Wuxi, China
  • 2010-2012: Quality Management expert at NIIT Ltd.
  • 2007-2009: acclaimed rewards for research in biotechnology Biotechnological Research and Information Society (BRAINS)
  • 2005-2009: Head coordinator at Amity Corporate Resource Center

Timeline

Lead Learning and Development Manager

Wolters Kluwer Financial Services
12.2021 - 01.2025

Learning and Development Manager

Tata Consultancy Services
07.2016 - 09.2021

Senior Training Specialist

Simplilearn
09.2015 - 01.2016

Training Specialist

ZaranTech
09.2014 - 08.2015

Senior Learning Consultant

Freelance
10.2012 - 08.2014

International Education Business Trainer

NIIT
09.2009 - 09.2012
  • Learning Partner (Workday)
  • Brandon Hall Excellence Awards Judge (HR, talent management, and learning)
  • Everyday Coaching Conversations (Wolters Kluwer)
  • Learning and Development Manager (Carlton Advanced Management)
  • Behavioral Science (Amity Institute of Psychology and Allied Sciences)
  • Diploma in .Net Technology (NIIT Ld.)

Fellowship - Human Resource And Organization Development

Carlton Advanced Management

Bachelor's in Technology -

Amity University
Vidya Ashok