Vidya Ashok

• Developed and implemented training programs to create training value, blended learning experience and growth mindset through structured role-based digital learning pathways, employee personal development, engaging induction program
• Developed Competencies matrix for Digital Experience Group (Product Development Unit) with 30+ well defined Skill families and 200+ skill descriptions.
• Achieved 90% training satisfaction for 500+ learners across different business units at Wolters Kluwer
• Conducted gamified skills assessments to determine gaps in technology skills and developed individual learning plans
• 16000 digital learning hours delivered
• Implemented innovative strategies through personality development sessions and team building activities to enhance the effectiveness of learning initiatives
• Advised leadership on best practices related to Learning and Development strategies to implement product trainings with Value stream model
• Designed training curriculums and gamified leaderboards for implementing strategic business practices and organizational behavior training concepts
• Monitored training costs through dashboard reporting to maintain training budget
• Tools used: JIRA, Confluence, Workday LMS, Sharepoint, PowerBI, Excel, PowerPoint, Word, Articulate Storyline, Rise 360, GoAnimate

A. Client: Leading Financial Institution of secure financial messaging services / Belgium / 2018 - 2021

• Trained 1200+ internal employees on CRM (Salesforce: Apttus) and Billing (SAP HANA) application

• Designed and developed role-based curriculum for Sales, Services Marketing and Management (CFO) team by incorporating game-based process and hands-on training

• Implemented training projects for maximum process & tool adoption in the transformation program across three regions (APAC, EMEA, Americas) • Delivered training for Agile implementation project by coordinating with Business, IT, Functional SMEs, BAs, change management, CRM, L&D teams, program sponsors

• Ensured 97% training effectiveness (measured by conducting assessments, survey & feedbacks through brown bag sessions with the relevant stakeholders)

• Reduced the training development budget by managing the onsite & offshore development team to conceptualize, develop and implement collaterals (SCORM & training compliant) like virtual ILT, eLearning, simulation (show, tell, try & test) videos, QRCs, job aids, exercise guides, gamified assessment for the training program

• Tools used: JIRA, Confluence, SABA LMS, Sharepoint, MPP, Excel, PowerPoint, Word, Articulate Storyline, GoAnimate, Captivate, Snagit, WebEx

Role: Learning and Development Consultant

B. Client: UAE’s Largest Bank / Abu Dhabi / 2017-2018
· Trained 6000+ users across portfolios like personal banking, corporate banking, credit, operations and procurement through role-based curriculum
· Developed 100 hours of learning solutions like ILTS, eLearning, OJTs and communication videos
· Tools used: SABA LMS, Sharepoint, MPP, Excel, PowerPoint, Word, Articulate Storyline, GoAnimate, Captivate

C. Client: Largest European Bank / Singapore / 2016-2017
• Trained 1600 front office staff to adopt functional, process and
way of working changes for wealth management platform rollout to embed the future state in daily business and to minimize
disruption for their clients and business
• Well-paced 37500 hours of learning solutions developed and delivered with training collaterals like classroom, eLearning,
simulations, assessments and communication videos by using gamification campaign

• Lead 15 members e-learning team of SMEs, developers,
  graphic designers, IDs for effective delivery
  • Collaborated with the instructional community in teaching
  modality, including online, blended, and face-to-face to enhance pedagogy of any class
  • Created 100+ documentation related to online and blended
  courses and development of course modules (video and printbased instruction) recommending and assisting in conceptualization of appropriate supplemental course
  materials for accomplishing course objectives in online and
  blended learning environments, including print-based and
  multimedia-based materials
  • Developed course curriculum for Agile Scrum, Digital Marketing

• Conducted needs analysis and usability assessments, as well as evaluated and assessed instruction
• Designed and developed 40 instructional materials for e-learning, virtual classroom, and instructor-led training
• Provided learning strategy for corporation. Created enterprise-wide learning. Interfaced with internal client executives to identify needs and requirements, and managed project scope, issues, quality and effectiveness
• Developed learning strategies, principles, and guidelines for incorporating new learning technologies into instructional design process

• Conducted Soft skill, Technical and Product training
• Instructional Design on Soft Skill learning techniques
• Designing course curriculum for organization for learning and development as per Middle East

• Conducted Technical software and product training on Huawei Telecom Products for Huawei‘s customers
• Instructional Design on advanced technologies, content simplification, preparing question bank
• Designed Product manual for internal employees to make learning of new product simple
• Provided soft skills training to existing employees of Huawei with recent developments in technology

• Conducted Software and professional English Training with corporate client, Infosys to develop and deliver comprehensive training programs for employees
• Designed new learning courseware for Chinese students as per their capabilities and industry competency. Courseware got approved by JUTI (Authorized by Chinese government) for implementation in vocational colleges across Jiangsu
• Provided training to existing employees of NIIT China Ltd with recent developments in technology like .NET along with best practices to improve performance level
• Conducted ELT and Software training modules under JUTI (Jiangsu Union of Technical Institutions) project to train Chinese college students on .NET, Java, SQL, DBMS and IT English

• Handled tasks of conducting training regarding Microsoft .NET Technology, PHP
• Conducted training for Engineering College Tie ups on importance of Microsoft .NET Technology
• Conducted software training in off-site and on-site classroom
• Conducted Career Guidance Training in Information Technology
• Conducted IT events with focus on latest technology
• Was also involved in Technical Recruitment Process
• Conducted Soft Skill Behavioral Training
• Created support documentation that empowered and enabled user community to extend skills, leverage system