Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic
Véronique Philippart

Véronique Philippart

Wezembeek-Oppem

Summary

Dedicated administrative professional recognized for my listening skills, dynamism, ability to achieve required goals while maintaining a positive and supportive work atmosphere. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual, productive professional with strong organizational skills.

Overview

30
30
years of professional experience

Work History

Administrative Assistant-Office Manager

Notary Catherine Croes
Wezembeek-Oppem
07.2023 - Current
  • Provided with clear, prompt and concise communication in response to customer requests, delivering messages to staff, handling emails, phone calls and greeting visitors.
  • Coordinated efficient management of schedules for the members of the staff.
  • Handled with documents with various public administrations or others professionals involved in the cases managed by the office.
  • Managed post-act administrative procedures, with meticulous tracking of the procedure calendar to ensure compliance with the legal deadlines imposed on various notarial transactions.
  • Organized internal events.
  • Controlled the equipment provided to collaborators, with identification of material needs.
  • Ensured a great group dynamic within the office.

Administrative Assistant-Office Manager

Dental Clinic
Wezembeek-Oppem
11.2021 - 07.2023
  • Coordinated appointments scheduling, optimizing daily workflows for maximum productivity.
  • Ensured accurate record-keeping with diligent data entry and database management.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Received and sorted incoming mails and packages to record and dispatch.
  • Coordinated office supply inventory management, proactively ordering necessary items to avoid disruptions.
  • Assisted in onboarding new employees, providing training.

Project Coordinator

American Express Global Business Travel
Brussels
05.2019 - 04.2021
  • Coordinated end-to-end implementation projects for new local and international clients within the required timelines and budgets.
  • Regularly organized follow-up meetings with internal and external stakeholders to keep projects on track and set realistic goals.
  • Accurately maintained all databases, and communicated clearly and precisely about everyone's roles and the progress of projects.

Senior Business Travel Consultant

American Express Global Business Travel
Brussels
05.1994 - 05.2019
  • Designed business travel itineraries for international clients (Levi's, Swift, UPS, etc.).
  • Booked airline tickets, hotel rooms, and car rentals.
  • Processed visa requests.
  • Optimized travel budgets while adhering to the different travel policies of the clients.
  • Demonstrated adaptability and flexibility in the face of changing client needs or organizational priorities, maintaining high levels of productivity and effectiveness throughout.

Education

Bachelor - Tourism And Travel Management

C.E.R.I.A
Brussels, Belgium
06.1994

Skills

  • Organizational and planning skills
  • Great communication skills
  • Dynamic, proactive
  • Team spirit
  • Empathetic
  • Integrity
  • Training and coaching
  • Flexibility
  • Office software ( Word, Excel, Power Point)

Accomplishments

    American Express GBT Pacesetters in 2008 en 2019:

    Recognition for excellent customer service, sales performance, involvement in the travel agents' community, and commitment to the company and its values.

Additional Information

  • Travel
  • Reading
  • History

Languages

Français
Langue maternelle
Anglais
Courant
Néerlandais
Opérationnel

Timeline

Administrative Assistant-Office Manager

Notary Catherine Croes
07.2023 - Current

Administrative Assistant-Office Manager

Dental Clinic
11.2021 - 07.2023

Project Coordinator

American Express Global Business Travel
05.2019 - 04.2021

Senior Business Travel Consultant

American Express Global Business Travel
05.1994 - 05.2019

Bachelor - Tourism And Travel Management

C.E.R.I.A
Véronique Philippart