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Dynamic customer service, operations, and sales support professional with over 10 years of experience enhancing multi-channel performance through strategic demand planning, insightful reporting, and effective process improvement. Proven expertise in supporting Amazon, e-commerce, and retail sales channels by optimizing inventory management, forecasting accuracy, and operational execution. Recognized for strong data analysis capabilities and cross-functional collaboration skills that identify opportunities for increased efficiency and revenue growth. Committed to fostering a culture of innovation and continuous improvement while leveraging analytical problem-solving abilities to drive team success and enhance customer relationships.

Organized Virtual Assistant with experience in email and calendar management, customer communication, data organization, and remote collaboration. Skilled in digital tools, documentation, and supporting executives and teams in fast-paced environments.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Dynamic business development professional with a proven track record in sales and digital marketing, driving 15-20% revenue growth through client-focused strategies. Expertise in customer service and project management, adept at adapting approaches to meet diverse industry needs, including during COVID-19 disruptions.

Oksana Deriabina

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Customer Service Manager Software

Werkstudentin Tech & Data Strategy

Werkstudentin Marketing & Vertrieb

Werstudentin E-Commerce Operations

Country Manager – Business Development & SEO

Vertriebsassistentin

Education

Bachelor of Science - Außenwirtschaft / International Management

Bachelor of Arts - Chinesische Sprache, Literatur Und Übersetzung

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Customer Service Manager Software

Werkstudentin Tech & Data Strategy

Werkstudentin Marketing & Vertrieb

Werstudentin E-Commerce Operations

Country Manager – Business Development & SEO

Vertriebsassistentin

Bachelor of Science - Außenwirtschaft / International Management

Bachelor of Arts - Chinesische Sprache, Literatur Und Übersetzung

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