Truc Vo
LEUVEN
Summary
Successful key account specialist with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation.
Overview
11
11
years of professional experience
Work History
Key Account Specialist
Kuehne-Nagel
12.2021 - Current
- Develop and maintain strong, positive relationships with key clients.
- Act as the main point of contact between the company and key accounts.
- Collaborate with cross-functional teams to align strategies and resources.
- Ensure high levels of customer satisfaction through regular communication and feedback.
- Analyze customer data and market trends to identify areas for improvement.
- Work closely with internal teams, such as sales, marketing, and customer support, to ensure a cohesive approach to key account management.
- Prepare regular reports on key account performance, activities, and challenges.
- Oversee the negotiation and renewal of contracts with key clients.
- Continuously seek opportunities to improve processes and enhance customer satisfaction.
Transport Planner
Expeditors
07.2021 - 12.2021
- Develop optimal routes for the transportation of goods or passengers, considering factors such as distance, time, and cost.
- Analyze transportation data, including performance metrics and key performance indicators (KPIs).
- Identify trends and areas for improvement in transportation processes.
- Implement contingency plans to handle unexpected disruptions.
Custom Clearances Agent
DHL
01.2015 - 09.2016
- Prepare and review import/export documentation, including invoices, bills of lading, and customs declarations, to ensure accuracy and compliance with regulations.
- Classify goods according to customs tariff codes to determine applicable duties and taxes.
- Submit accurate and timely customs declarations to customs authorities on behalf of clients.
- Ensure all necessary permits and licenses are obtained for restricted or controlled goods.
- Negotiate tariffs and other charges with customs authorities to minimize costs for clients.
- Optimize customs processes to expedite clearance and reduce delays.
Event Coordinator (Freelancer)
Asian Motion
07.2013 - 09.2016
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
- Coordinated schedules and timelines for events.
- Developed creative themes for events and created related activities to engage attendees.
Retail Advertising Sale Executive
DAI NGOC ELECTRONIC
04.2014 - 01.2015
- Identify and pursue potential clients through various channels such as cold calling, networking, and referrals.
- Generate leads and build a pipeline of potential customers.
- Conduct product or service presentations to showcase features and benefits.
- Address client concerns and objections effectively.
- Stay informed about industry trends, market conditions, and competitors.
- Identify opportunities for growth and potential areas for improvement.
- Analyze sales data to evaluate performance and identify areas for improvement.
Education
M.D. - Transportation Sciences
Hasselt University
Hasselt07.2021
BBA - International Business
University of Finance & Makerting
Ho Chi Minh07.2017
Skills
Negotiation Skills
Analytical Skills
Communication Skills
Market Knowledge
Supplier Relationship Management (SRM)
Contract Management
Strategic Thinking
Problem-Solving Skills
Team Collaboration
Adaptability
IT Proficiency
Continuous Learning
Languages
English
Bilingual or Proficient (C2)
Dutch
Elementary (A2)
Vietnamese
Bilingual or Proficient (C2)
Timeline
Key Account Specialist
Kuehne-Nagel
12.2021 - Current
Transport Planner
Expeditors
07.2021 - 12.2021
Custom Clearances Agent
DHL
01.2015 - 09.2016
Retail Advertising Sale Executive
DAI NGOC ELECTRONIC
04.2014 - 01.2015
Event Coordinator (Freelancer)
Asian Motion
07.2013 - 09.2016
M.D. - Transportation Sciences
Hasselt University
BBA - International Business
University of Finance & Makerting
Similar Profiles
Selena DjordjevicSelena Djordjevic
GS Finance Specialist at Kuehne + NagelGS Finance Specialist at Kuehne + Nagel
Diana MirandaDiana Miranda
Logistics Team Member at Kuehne + NagelLogistics Team Member at Kuehne + Nagel
Darwante HardmonDarwante Hardmon
Forklift Operator at Kuehne + NagelForklift Operator at Kuehne + Nagel