Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Tiphaine Lejeune

Summary

Seasoned Senior Manager with a proven track record at Deloitte and KPMG, specializing in global tax outsourcing and PMO processes. Expert in cross-functional team leadership and strategic planning, I've driven technology implementations and process transformations, enhancing business performance and fostering innovation. Skilled in coaching and cross-functional communication, I've successfully led projects across over 40 countries.

Overview

19
19
years of professional experience

Work History

Senior Manager, Tax & Legal PMO

Deloitte
Zaventem
08.2021 - Current
  • Led global tax outsourcing projects related to direct and indirect taxes.
  • Developed, implemented, and coordinated new processes.
  • Enhanced operational capabilities through tech improvements.
  • Streamlined tax procedures to enhance operational efficiency.
  • Enhanced team capabilities by providing coaching for career advancement.
  • Oversaw strategic planning for go-to-market campaigns.
  • Optimized contract negotiation strategies while enhancing invoice management.
  • Fostered effective communication channels internally and externally.

Senior Manager, tax & legal PMO

KPMG Finland
Helsinki
08.2018 - 08.2021
  • Led strategic implementation of international taxation projects in multiple jurisdictions covering complex service areas.
  • Facilitated client onboarding processes across multiple regions.
  • Streamlined process development and execution through strategic coordination.
  • Streamlined technology advancements and facilitated seamless integrations.
  • Guided professional development of team personnel through mentoring.
  • Oversaw requests for proposals and managed sales processes.
  • Streamlined contracting and negotiation processes to enhance operational efficiency.
  • Spearheaded cooperative efforts to enhance PMO processes across various departments.

Project Manager Indirect taxes compliance transition

KPMG Global Services
Budapest
09.2015 - 06.2018
  • Directed migration process for client's indirect tax services to KPMG's delivery center.
  • Served as the primary liaison between KPMG processes and clients.
  • Aligned client requirements with project timelines to ensure go-live readiness.
  • Executed and managed development processes.
  • Oversaw integration of innovative technology.
  • Led and guided team members to achieve project goals.
  • Delivered training programs to management and employees across the center.

Freelance Project Manager

DNVGL
Budapest
09.2014 - 09.2015
  • Reviewed and assessed accuracy of data storage processes.
  • Established standardized audit processes tailored to Romania, Hungary, and Bulgaria.
  • Coordinated and planned audit schedules.
  • Maintain auditors' database with current information.
  • Developed effective strategies for both marketing and sales.

GBS Workflow/team coordinator BeNeLux region

IBM ISSC
Budapest
03.2012 - 07.2014
  • Streamlined task allocation and supported leadership during critical operations.
  • Prepared comprehensive reports on service requests and quality metrics.
  • Led cross-functional teams to accomplish project goals.
  • Orchestrated initiatives for refining and executing process changes.
  • Assessed pricing strategies and contributed to business solution proposals.
  • Edited and structured proposal documents to enhance professionalism.
  • Coordinated and managed interview sessions for potential hires.
  • Coached staff to ensure successful team collaboration.
  • Managed comprehensive development and upkeep of web interface communications.
  • Served as team climate focal point, facilitating communication between team and manager.

Process associate: Part of Philips professional project

Genpact Hungary
Budapest
09.2011 - 12.2011
  • Interviewed professionals regarding their brand experience.
  • Organized and structured raw data for analysis.
  • Achieved established goals for survey completion.
  • Compiled and presented updates on progress toward targets.

Owner and developer of a Beauty Services Company

Beauty Industry Entrepreneur
London
09.2005 - 09.2011
  • Enhanced brand visibility through strategic public relations efforts.
  • Executed event planning strategies for successful engagements.
  • Oversaw efficient organization of inventory.
  • Created innovative treatment methods.
  • Conducted training sessions for team members.
  • Managed end-to-end workflows across logistics, sales functions, and invoicing tasks.

Education

MSC MBA & Executive MBA - Finance, Accounting, HR focused classes, Economics, Corporate development, Business law, Team Leadership and dynamics, Personal development, Process development and implementation

Corvinus University
Budapest, Hungary
04.2016

CIDESCO - Beauty therapy

The London School of Beauty and Make-up
London, U.K
01.2009

Bachelor's degree - International Business and Administration

American University of Paris
France
08.2004

Skills

  • Cross-functional communication
  • Reporting oversight
  • Budget administration
  • Corporate communications
  • Innovation management
  • Data-driven decision making
  • Cross-functional team leadership
  • Business performance management
  • Cross-functional team coordination
  • Operations planning
  • Strategic planning
  • Resource allocation
  • GenAI beginner user

Personal Information

  • Nationality: French
  • Driving License: True

Languages

French
First Language
English
Proficient (C2)
C2
Spanish
Beginner
A1
Italian
Beginner
A1
Hungarian
Elementary (A2)
A2

Timeline

Senior Manager, Tax & Legal PMO

Deloitte
08.2021 - Current

Senior Manager, tax & legal PMO

KPMG Finland
08.2018 - 08.2021

Project Manager Indirect taxes compliance transition

KPMG Global Services
09.2015 - 06.2018

Freelance Project Manager

DNVGL
09.2014 - 09.2015

GBS Workflow/team coordinator BeNeLux region

IBM ISSC
03.2012 - 07.2014

Process associate: Part of Philips professional project

Genpact Hungary
09.2011 - 12.2011

Owner and developer of a Beauty Services Company

Beauty Industry Entrepreneur
09.2005 - 09.2011

MSC MBA & Executive MBA - Finance, Accounting, HR focused classes, Economics, Corporate development, Business law, Team Leadership and dynamics, Personal development, Process development and implementation

Corvinus University

CIDESCO - Beauty therapy

The London School of Beauty and Make-up

Bachelor's degree - International Business and Administration

American University of Paris
Tiphaine Lejeune