Tim Vandergeeten
Genk
Summary
Experienced and driven Outside Sales Representative with over 10 years of expertise in the food products industry, specializing in both retail and HORECA businesses. Proven track record in driving business development, fostering strong relationships, and ensuring long-term customer retention. Adept at identifying growth opportunities and implementing effective strategies to achieve sales targets. Committed to delivering exceptional service and exceeding customer expectations.
Overview
15
15
years of professional experience
Work History
Sales Representative
Sita Gastronomia Italiana
04.2022 - 01.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Participated in trade shows and conferences to network and generate leads.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
Sales Representative
Ditta Graceffa
06.2020 - 04.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
Vinalfood / Dell’Oro
06.2014 - 06.2020
- Used networking opportunities to create successful, on-going business relationships.
- Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
- Responded to all customer inquiries in a timely manner.
- Shared product knowledge with customers while making personal recommendations.
- Collaborated with colleagues to exchange selling strategies and marketing information.
- Surpassed annual quota
- Attended trade shows and sales conferences.
- Scheduled an average of 43 appointments per week.
- Maintained friendly and professional customer interactions.
- Planned and organized routes within territory to maximize efficiency and time in the field.
Merchandiser / Sales Puscher
Field Resource
03.2012 - 07.2014
- Oversaw all daily operations of 8 store locations.
- Demonstrated that customers come first by serving them with a sense of urgency.
- Attended team meeting each month to voice concerns and offer constructive feedback to others.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Offered direction and gave constructive feedback to motivate team members.
- Maintained friendly and professional customer interactions.
- Resolved customer problems by investigating issues, answering questions and building rapport.
Technical Support Representative
Pro Assist
12.2009 - 01.2012
- Troubleshot hardware issues and worked with service providers to facilitate repairs.
- Developed and maintained positive customer relationships.
- Identified opportunities to upsell product and services.
- Built and maintained successful relationships with service providers, dealers and consumers.
Education
High School Diploma -
PISO Provinciaal Instituut voor Secundair Onderwijs
Tienen, Vlaanderen1997
Skills
- Detail-oriented
- Sales closing
- Goal-oriented
- Prospecting techniques
- Approachable
- Relationship building
- Strategic negotiations
- Customer service-oriented
- Friendly and cheerful
- Product knowledge
- Exceeds sales goals
- Closing sales
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Complex Problem-solving
- Negotiation tactics
- Prospecting clients
Languages
English
Advanced (C1)
Dutch
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Italian
Elementary (A2)
Timeline
Sales Representative
Sita Gastronomia Italiana
04.2022 - 01.2025
Sales Representative
Ditta Graceffa
06.2020 - 04.2022
Sales Representative
Vinalfood / Dell’Oro
06.2014 - 06.2020
Merchandiser / Sales Puscher
Field Resource
03.2012 - 07.2014
Technical Support Representative
Pro Assist
12.2009 - 01.2012
High School Diploma -
PISO Provinciaal Instituut voor Secundair Onderwijs
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