Tetiana Sazonova
Brussels
Summary
Proven Sales Representative with a track record of enhancing client satisfaction and expanding customer bases, notably at Swift LLC. Specializes in customer relationship building and presenting products effectively in the HORECA sector. Achieved consistent top-performer status by leveraging interpersonal communication skills and a deep understanding of food safety standards.
Overview
14
14
years of professional experience
Work History
Sales Representative
DK Global Service LLC
09.2015 - 02.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Representative
Swift LLC.
02.2010 - 06.2014
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Sales Representative Intern
Swift LLC
02.2008 - 02.2010
- Increased sales leads by conducting market research and identifying potential clients.
- Streamlined internal processes for better efficiency, reducing time spent on administrative tasks while increasing focus on sales activities.
- Generated new business opportunities by attending industry events and networking with potential clients.
- Contributed to meeting monthly sales targets by tracking progress and adjusting strategies as needed.
Education
Associate of Applied Science - Business Economics
Kharkiv National University of Radio Electronics
Kharkiv, UkraineSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Presenting products to clients in the HoReCa sector (Hotels, Restaurants, Cafes)
- Valid driver's license
- Experienced in driving for business purposes
- Skilled in preparing a variety of dishes
- Knowledge of food safety and hygiene standards
Cooking
- Skilled in preparing a variety of dishes from different cultures
- Constantly improving culinary knowledge and techniques
- Exceptional baking skills
- Knowledge of food safety and hygiene standards
- Ability to plan and prepare meals for groups/families
Languages
English
Beginner (A1)
Russian
Bilingual or Proficient (C2)
Ukrainian
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Sales Representative
DK Global Service LLC
09.2015 - 02.2022
Sales Representative
Swift LLC.
02.2010 - 06.2014
Sales Representative Intern
Swift LLC
02.2008 - 02.2010
Associate of Applied Science - Business Economics
Kharkiv National University of Radio Electronics
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