Taimur Shan
Business Analyst
Leuven
Summary
Seasoned Business Analyst offering 12+ years of expertise in Automotive, Life Sciences, Supply Chain Logistics, Energy and Government/Non-Governmental sectors.
Accomplished at leveraging past lessons to inform future decision-making. Proven track of conceiving, designing, analyzing and evaluating innovative web/desktop-based B2B solutions using agile/scrum methodologies and out-of-the-box approach.
My commitment towards my profession is based upon following work ethics: Contributing effectively to realize company’s objectives that I go an extra mile to achieve them, demonstrating behavior that sets high standards for one’s own work. performing efficiently in the face of adversity, disappointment or resistance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst
OTRA Solutions
11.2021 - Current
- Establishing key performance indicators to help customers harness the full power of the platform.
- Involved in pre-project planning, designing, analysing, execution and post project support.
- Improving business direction by prioritizing customers and implementing changes based on collected feedback.
- Generating standard and custom reports to provide insights into business performance.
- Developing complex dashboard and reporting tools to track business performance metrics.
- Executing analysis of risks and identified risk mitigation strategies.
- Providing technical support for troubleshooting analytics and reporting issues.
- Developing and maintaining data warehouses and data marts to support business operations.
- Deploying predictive analytics models to forecast future trends.
- Creating data models to support decision-making processes.
Product Owner
ADESA Europe N. V
10.2019 - 10.2021
- Designed and analysed end-2-end business process in support with the architect to replace old authentication management process with Okta based SSO-authentication mechanism that impacted +700 users across Belgium, Netherlands, Germany, France, Italy, Spain and UK
- Implemented an automated bidding mechanism in collaboration with BI team that helped the business receive relevant bids and reduced incoming of irrelevant bids from partners.
- Implemented real time transport project for the operations department in collaboration with BI team that helped them predict precise timings for vehicle pick and drop.
- Implemented business intelligence solutions to increase operational efficiency.
- Developed data mining algorithms to identify and classify patterns in data.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created dashboards to monitor and track key performance indicators.
- Collaborated with stakeholders to identify business needs and data sources.
- Performed gap analysis to identify areas of improvement.
- Assessed business requirements to forecast annual budgetary operational costs.
- Generated ad-hoc reports to evaluate specific business requirements.
Functional Analyst
Ravago Group
03.2017 - 09.2019
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Reviewed and tested plans and criteria to meet functional and technical requirements.
- Developed diagrams to describe and lay out logical operational steps.
- Collaborated with upper management to drive strategy and implement new processes.
- Met with clients to understand business requirements, perform gap analysis and translate technical requirements.
- Drafted maps, data dictionaries, user manuals and spec listings to provide foundational resources.
Senior Business Analyst
MDVision, LLC ( A Sovereign Health Systems Company)
03.2016 - 02.2017
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Gathered and refined user requirements. Afterwards, incorporated them into MD Vision's applications by creating SRS documents.
Team Lead Business Analyst
CureMD
10.2012 - 09.2014
- Enhanced the user experience and usability of company’s healthcare software solutions using competitive analysis approach.
- R&D leading to UI and workflow design of new modules as well as revamping existing modules of the application.
- Created and documented Activity Diagrams, Sequence Diagrams, Functional Diagrams, Message Flow Diagrams, and Workflow Diagrams using UML for the development teams.
- Coordinated with third-party vendors for product demos, finalizing contracts and integrating them with company’s products.
- Assisted development and QA teams during implementation phase of projects.
IT Consultant
SME Business Support Fund, Ministry of Finance, Govt. of Pakistan
03.2010 - 09.2012
- Captured functional and non-functional business requirements using interviews, workshops, storyboards, surveys and competitor product analysis.
- Prepared SRS documents for the development teams.
- Designed a B2B cloud-based system for SMEs so that they can monitor their energy consumption.
- Prepared detailed reports in the form of PC-1 document and Feasibility Reports for the projects.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Education
Master of Science - International Development Management
University of Nottingam Malaysia
Semenyih01.2016
Bachelor of Science - Computer Science
University of Engineering & Technology
Lahore01.2010
Skills
- Needs Assessment
- Pivot Tables
- Project Management
- Product Development
- User Acceptance Testing (UAT)
- Business Requirements
- Microsoft Office Suite
- Analytical Tool Implementation
- Forecasting and Planning
- Predictive Modeling
- Release Planning
- SWOT Analysis
- Business Process Mapping
- Agile and Scrum Environments
- Scrum Methodology
- Atlassian JIRA
- UAT Support
- Technical Design Documentation
- System Integration Testing
- Model Data
- Activity Diagram
- Process Flow Diagram Creation
- Acceptance Criteria
- BI Tool and System Design
- Functional Requirements Specification (FRS)
Certification
- Certified SAFe® 5 Practitioner
- Certified SAFe® 5 Product Owner/Product Manager
Hobbies
Sports: Swimming, Tennis, Badminton, Table tennis and Cricket
Interests: Photography, Traveling, Music, Scriptwriting, International Politics
Languages
English
Bilingual or Proficient (C2)
A1
Dutch
Elementary (A2)
Urdu
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Business Analyst
OTRA Solutions
11.2021 - Current
Product Owner
ADESA Europe N. V
10.2019 - 10.2021
Functional Analyst
Ravago Group
03.2017 - 09.2019
Senior Business Analyst
MDVision, LLC ( A Sovereign Health Systems Company)
03.2016 - 02.2017
Team Lead Business Analyst
CureMD
10.2012 - 09.2014
IT Consultant
SME Business Support Fund, Ministry of Finance, Govt. of Pakistan
03.2010 - 09.2012
Master of Science - International Development Management
University of Nottingam Malaysia
Bachelor of Science - Computer Science
University of Engineering & Technology
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