Taimur Shan
Leuven
Summary
Result driven Product Manager with over 13 years of experience in delivering impactful SaaS solutions for B2B and B2C markets. Proven expertise in scaling products and spearheading digital transformation initiatives, leading cross-functional teams to develop data driven, user centric applications. Skilled in defining product strategies and executing data-informed roadmaps with a strong focus on API integrations that enhance user experience and drive revenue growth. Committed to fostering innovation and solving complex problems to achieve measurable business impact.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Product Manager
OTRA SOLUTIONS
11.2021 - Current
- Defined and executed a strategic feature roadmap, aligning product vision with business objectives
- Partnered with C-suite executives to align priorities, improve executive communication, and optimize financial planning with the CFO
- Led the development of Android, iOS, Huawei mobile apps, SaaS solutions aimed at streamlining parking bookings for truck drivers and fleet companies
- Led 10 successful parking integration projects across 17 European countries, exceeding booking targets by 20%
- Led product expansion efforts that contributed to scaling the company from 10 to 50 employees and securing a 10% market share by driving new feature development, optimizing go-to-market strategies, and enhancing user adoption
- Innovated customer support through the launch of an AI driven chatbot, delivering 24/7 automated assistance and decreasing issue resolution time
- Strategically managed product backlog, prioritizing features through data analysis and user feedback to maximize value delivery
- Implemented and monitored KPIs to quantify product performance and guide continuous improvement
- Pioneered a Machine Learning-based pricing model initiative, in collaboration with KU Leuven, to position the product at the forefront of technological advancement
Product Owner
ADESA EUROPE
11.2019 - 10.2021
- Led the transformation of legacy authentication to Okta SSO, improving access for 700+ users across multiple markets
- Led REST/SOAP API integrations, expanding partnerships and driving revenue growth
- Delivered an automated bidding mechanism in partnership with the BI team, resulting in a streamlined bid process improving relevant bids submissions to upto 90%
- Launched a real-time transport project in collaboration with the BI team, enabling precise vehicle pick-up and drop-off predictions for enhanced operational efficiency
- Executed a successful Salesforce integration for the sales department, optimizing CRM functionalities
- Collaborated with the UI/UX team to elevate the workflow and overall aesthetics of the company's web and mobile platforms
Functional Analyst
RAVAGO GROUP
05.2017 - 10.2019
- Optimized global ERP workflows for 7,000+ users across 57 countries and 230 locations, enhancing system efficiency and internal processes
- Managed an Oracle Transport Management System integration, improving logistics workflows for external collaboration
- Collaborated with internal and external stakeholders to define product requirements and optimize ERP solutions
- Coordinated extensive project activities daily, ensuring alignment and timely delivery of objectives
- Acted as a Scrum Master in his absence
Team Lead - Business Analysis
CUREMD
09.2012 - 08.2016
- Led product strategy enhancements based on competitive analysis, optimizing usability and boosting user engagement by 20% after developing an iPad version for the existing web-based software
- Led a team of 5 BAs to deliver HL7, MU2 and MU3 certification projects for company's healthcare IT products, ensuring interoperability, regulatory compliance, and enabling financial incentives for healthcare providers
- Developed and documented comprehensive workflows using UML diagrams (Activity, Sequence, Functional, Message Flow, Workflow) to facilitate effective collaboration with development teams
- Owned end-to-end product partnerships, from vendor evaluations to API integrations, enhancing product offerings
- Facilitated cross-team collaboration during the implementation process, ensuring alignment and successful project delivery
IT Consultant
01.2010 - 08.2012
- Captured comprehensive business requirements through interviews, workshops, storyboards, surveys, and competitor analysis
- Crafted detailed feasibility reports and project plans to guide project teams
- Collaborated with internal and external stakeholders to define project scope with meticulous attention to detail
- Designed and launched a B2B cloud solution that reduced SME energy costs by 15%
- Developed detailed project reports, including PC-1 and Feasibility Reports, to ensure informed decision-making
Education
M. Sc - International Development Management
UNIVERSITY OF NOTTINGHAM
01.2015
B.Sc - Computer Science
UNIVERSITY OF ENGINEERING & TECHNOLOGY, LAHORE
01.2015
Skills
- ROADMAP PLANNING
- STAKEHOLDER MANAGEMENT
- BUSINESS PRIORITIZATION
- MARKET RESEARCH
- A/B TESTING
- EXPERIMENTATION
- DATA-DRIVEN DECISION MAKING
- GO-TO-MARKET STRATEGY
- CUSTOMER-CENTRIC DESIGN
- AGILE (SCRUM, SAFE 50 CERTIFIED PO/PM)
- JIRA
- CONFLUENCE
- AZURE DEVOPS
- GOOGLE ANALYTICS
- MICROSTRATEGY
- BUSINESS INTELLIGENCE (BI)
- SQL
- SAAS
- RESTFUL APIS
- SOAP
- GRAPHQL
- AS-IS & TO-BE ANALYSIS
- REQUIREMENT GATHERING
- USABILITY TESTING
- UML
- BPMN
- GITHUB
- FIGMA
Certification
- Certified SAFE 5 Product Owner/Product Manager, 11/01/21, Scaled Agile Inc
- Certified SAFE 5 Practitioner, 11/01/21, Scaled Agile Inc
Languages
- English
- Dutch
- Urdu
- Punjabi
Hobbies and Interests
- Aerial Photography
- Badminton
- Cooking
- Cricket
- Swimming
- Traveling
- Music
Personal Information
- Nationality: Belgian
- Driving License: B
Timeline
Product Manager
OTRA SOLUTIONS
11.2021 - Current
Product Owner
ADESA EUROPE
11.2019 - 10.2021
Functional Analyst
RAVAGO GROUP
05.2017 - 10.2019
Team Lead - Business Analysis
CUREMD
09.2012 - 08.2016
IT Consultant
01.2010 - 08.2012
M. Sc - International Development Management
UNIVERSITY OF NOTTINGHAM
B.Sc - Computer Science
UNIVERSITY OF ENGINEERING & TECHNOLOGY, LAHORE
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