Sylvain Bolozi

• Team management includes training; staff management; as well as the
  organization of tasks and planning.
• Coordination of the team daily and distribution of tasks.
• Management of a team of 7 employees

• Check-in-checkout, loyalty All member, integration, check-in control day, day+1, day+3, Booking Commission, long stay, group, meeting room to be invoiced, Cash
• Individual booking, FIT (Social Deal - Bongo- HotelBeds) invoice sending for various debtors, email booking, refund procedure, price offer on reservation request
• Bar reinforcement if needed

• Salsa Workshop
• Private Class
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

Commercial Financing Account Specialist France Belgium Netherland streamlining the workload

• Manage credit line of Business Partners within the Portfolio
• Account Receivable – collection
• Ensure measurements are met.
• Ensure completeness and timelessness of billings, reconciliations and
  reporting as well
• Process by streamlining the workload, reconciliations and reporting as well.
• Manual billing, and tracking sheet regularly.
• Develop at least one innovation that improved the efficiency of our Process by streamlining the workload

• Work alone with complete autonomy but also a team
• Knowledge of the importance of punctuality and getting the work done on time
• Good ability to adapt and manage stressful situations

• Customer portfolio management (customer visit- follow-up of contract)
• Team Leader: a weekly review of the achievement of a business goal
• Provide training

• Customer portfolio management
• Handle specific customer requests (disputes)
• Focal point for international lease agreements (follow-up, provide pieces of training to other teams)
• Achievement: Improvement of customer portfolio system reducing time spent on administration by 30%