SYED AQIB
Site Reliabiity Engineer
Brussels, Belgium,Brussels Capital Region
Summary
I’m Syed Aqib, an IT professional with 5+ years of experience in ensuring the reliability and stability of enterprise IT systems. I specialize in Cross-Platform Administration, managing complex Linux and Windows Server 2019 environments. Throughout my career, I have worked on maintaining system uptime, resolving critical incidents, and supporting infrastructure operations. I enjoy deep-diving into technical issues to find root causes and ensuring that business applications run smoothly without downtime.
My hands-on technical expertise spans Linux administration and Windows Server management (IIS, Patching). I also ensure data integrity through rigorous PostgreSQL and MySQL backup/restore procedures. Familiar with monitoring tools like Dynatrace and Grafana to track system performance and combine deep technical problem-solving with automation (Python, Shell Scripting, Ansible) to optimize workflows and minimize manual tasks.
To validate and enhance my ability to secure these environments, I recently earned the ISC2 Certified in Cybersecurity (CC) credential. This has empowered me to bridge the gap between IT Operations and Security, focusing on vulnerability management, system hardening, and IAM policies to build resilient infrastructure.
I am passionate about continuous learning and operational excellence, aiming to contribute to engineering teams that value security-driven infrastructure.
Technical Skills
Cloud & Infrastructure - AWS (EC2, S3, RDS, Lambda, VPC, IAM), Microsoft Azure, Linux (RHEL, Ubuntu), Windows Server 2019 (IIS, Active Directory, RDP, Patching).
Database & Middleware- PostgreSQL, MySQL (Backup & Restore, Version Upgrades), IIS Management.
Security & Compliance - ISC2 Certified in Cybersecurity (CC), IAM & Access Control, Network Security Groups, System Hardening, Vulnerability Management, Risk Awareness.
IaC & Automation - Terraform, AWS CloudFormation, Ansible, Python & Shell Scripting.
DevOps & Observability - Docker, Kubernetes, Jenkins, GitHub Actions, Dynatrace, Grafana, Prometheus.
Overview
6
6
years of professional experience
4
4
Certification
6
6
years of post-secondary education
Work History
Site Reliability Engineer
Pro Consultancy BV
Belgium
07.2025 - Current
- Implemented automated monitoring solutions to enhance system reliability and performance.
- Developed and maintained CI/CD pipelines to streamline application deployment processes.
- Collaborated with development teams to troubleshoot and resolve production issues efficiently.
- Optimized system configurations, reducing downtime through proactive maintenance strategies.
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
Software Engineer - DevOps
Exotel
Bengaluru, KA
07.2025 - 11.2025
• Ensured 24/7 availability and reliability of production applications by implementing DevOps best practices.
• Automated operational processes using Shell scripting, Ansible, and Linux tools, significantly reducing manual workload.
• Managed CI/CD support, deployment coordination, and configuration updates to enhance release readiness.
• Collaborated with cross-functional teams to troubleshoot issues and improve system reliability.
Infrastructure and IT Administrator
Intellinez
Mohali
07.2024 - 06.2025
- Company Overview: Company specializing in product support
- Increased network efficiency by 25% through automation scripting and system configuration enhancements.
- Reduced downtime by 25% by managing, deploying, and troubleshooting applications on 5 Linux distributions.
- Sound background in security protocols, IT Services, performance tuning and cloud technologies.
- Involved in frequent updates patching & server maintenance activities.
- Company specializing in product support
Product Support Engineer
Ameyo
08.2021 - 06.2024
- Company Overview: Company focused on communication solutions
- Improved cross-departmental collaboration, facilitating issue resolution with 25% higher efficiency.
- Supported core business systems and cloud infrastructure, ensuring 95% Uptime and system stability.
- Implemented scalability best practices on AWS, enhancing infrastructure flexibility by 40%.
- Monitoring and managing Linux servers which includes migration, patching, db maintenance, package & user management.
- Company focused on communication solutions
Faran Tours & Travels
Srdt Pvt Ltd
12.2019 - 06.2021
• Desktop & laptop system maintenance.
• OS and software installation, updates, and basic troubleshooting.
• Handling hardware and peripheral devices.
• Basic LAN/Wi-Fi connectivity checks and issue resolution.
• Supporting users with routine IT issues to ensure smooth daily operations.
• Asset handling and coordination with vendors when required.
Education
MCA - Masters in Computer Application
06.2016 - 06.2019
BCom - Bachelor of Commerce
07.2011 - 08.2014
DOEACC A-Level - Advanced Diploma in Computer Applications
Skills
Cloud : AWS (EC2, S3, RDS, Lambda, VPC, IAM, LB, Auto Scaling), Azure
Containerization & Orchestration : Docker, Kubernetes, EKS
Scripting & Automation : Python, Bash, Cron Automation, Shell Scripting
Infrastructure as Code : Terraform, AWS CloudFormation
CI/CD : Jenkins, GitHub Actions
Linux & Infrastructure : Linux (RHEL/Ubuntu), Ansible, NGINX, VPN, Networking, Firewall basics
Monitoring & Observability : Grafana, Prometheus, Dynatrace, Loki, New Relic, AppDynamics
Application & Middleware : API Management, Java/Spring Boot Troubleshooting, Secure File Transfer
Websites
Certification
- ISC2 CC (Certified in Cybersecurity)
- Cybersecurity: From Beginner to Expert
- Complete Linux Security & Hardening with Practical Examples
- CCNA
- IELTS Band 7
Timeline
Site Reliability Engineer - Pro Consultancy BV
07.2025 - Current
Software Engineer - DevOps - Exotel
07.2025 - 11.2025
Infrastructure and IT Administrator - Intellinez
07.2024 - 06.2025
Product Support Engineer - Ameyo
08.2021 - 06.2024
Faran Tours & Travels - Srdt Pvt Ltd
12.2019 - 06.2021
Integral University - MCA, Masters in Computer Application
06.2016 - 06.2019
Lucknow University - BCom, Bachelor of Commerce
07.2011 - 08.2014
National Institute of Electronics & Information Technology - DOEACC A-Level, Advanced Diploma in Computer Applications