Sydney Young
Leuven
Summary
Well-qualified candidate familiar with skills and abilities needed to succeed in this role. Possessing strengths in task prioritization and customer service. Excellent communicator with focus on results. Organized and successful at managing multiple priorities with a positive attitude, all while prioritizing client relationships.
Overview
4
4
years of professional experience
Work History
Management Liability Production Assistant
Brown & Riding Insurance Services
03.2022 - 06.2023
- Input data in CRM and CMS software to create updated status reports for quick reference of project progress and deadlines.
- Created and updated records and files to maintain document compliance.
- Scheduled and coordinated meetings, managed travel and expense reports and transcribed meetings.
- Used advanced software to prepare financial documents, reports and presentations.
- Facilitated training and onboarding for incoming office staff.
- Updated spreadsheets and databases to track, analyze and report on performance and renewal data.
- Explained detailed policy concepts to clients in easy-to-understand terms.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Beauty Advisor
Sephora
03.2021 - 03.2022
- Worked as both a Beauty Advisor on Stage assisting management in meeting client expectations and in an operations capacity backstage to organize merchandise and conduct shipment.
- Answered customer questions about products and services, helped locate merchandise, and cross-sold beauty items based on client needs.
- Adapted quickly to changing priorities with analytical thinking and task prioritization skills.
- Strived to meet sales goals, supporting organizational health through consistent and reliable service.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Teaching Assistant
Robinson Center Summer Enrichment Program
04.2019 - 06.2020
- Fulfilled the social, emotional, and academic needs of gifted high-school students as a tutor in primarily English and History
- Motivated and taught students struggling in their courses, facilitating communication between the students, parents and teachers on a variety of social media platforms.
- Prepared lecture materials for the professor and homework for students utilizing Microsoft Office and Teams
- Conducted administrative duties such as ordering and organizing lesson materials, filing attendance and updating student files
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Master of Science - Sustainable Development
KU Leuven
Bachelor of Arts - International Studies
University of Washington
Transition School & Early Entrance Program -
Robinson Center For Young Scholars
Skills
- Interpersonal Communication
- Customer Service
- Organization and Multitasking
- Team Collaboration
Timeline
Management Liability Production Assistant
Brown & Riding Insurance Services
03.2022 - 06.2023
Beauty Advisor
Sephora
03.2021 - 03.2022
Teaching Assistant
Robinson Center Summer Enrichment Program
04.2019 - 06.2020
Master of Science - Sustainable Development
KU Leuven
Bachelor of Arts - International Studies
University of Washington
Transition School & Early Entrance Program -
Robinson Center For Young Scholars
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