SUZANNE EL-DIK
Executive Assistant
Antwerp
Summary
Experienced executive assistant with over three years of expertise, with a growing interest in expanding into the field of sales. Developed a strong passion for sales through various aspects of the role. Possessing dual Master’s degrees in Communications and Literature, which have further honed advanced verbal and written communication skills. Fluent in four languages: Arabic, Russian, English, and Dutch, enabling effective cross-cultural communication in diverse sales environments.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Executive Assistant
Bar.on
Antwerp
9 2022 - 02.2024
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Used advanced software to prepare documents, reports, and presentations.
English Teacher
Wall Street English
Rome
09.2018 - 07.2019
- Developed innovative lesson plans and activities to engage students and ensure learning objectives are met.
- Developed a comprehensive English language program to improve student literacy skills.
- Conducted parent-teacher conferences to discuss student progress and develop strategies for improvement.
English Teacher
Piramide Idiomas
Barcelona
08.2017 - 07.2018
- Assessed students’ progress through regular tests, assignments, and feedback.
- Used diverse teaching methods, including interactive activities, multimedia, and real-life scenarios.
- Fostered a positive and inclusive classroom environment that encouraged participation and learning.
- Tracked and maintained student attendance and performance records.
- Prepared students for language proficiency exams (e.g., IELTS, TOEFL) when applicable.
Assistant to the CEO
Tropic Travel
Cairo
01.2016 - 12.2016
- Developed an efficient calendar management system that streamlined executive scheduling and reduced delays.
- Prepared and edited presentations, reports, and other documents as requested by Executive leadership team.
- Provided guidance and assistance to staff members, ensuring their tasks were completed in timely and efficient manner.
Floor Manager
Zara Belgium
Antwerp
03.2015 - 09.2015
- Oversaw daily floor operations, ensuring smooth workflow and customer service.
- Managed staff, including scheduling, task delegation, and performance monitoring.
- Ensured the store met visual merchandising standards, including displays, inventory placement, and cleanliness.
- Provided exceptional customer service, resolving issues and assisting with product inquiries.
- Trained and motivated team members to achieve sales targets and enhance productivity.
- Monitored stock levels, handled replenishment, and supported inventory control processes.
Assistant to Editor-in-Chief
Pashion Magazine
Cairo
01.2014 - 10.2014
- Administrative support (scheduling, emails, travel)
- Research on fashion trends and industry developments
- Content coordination and editorial calendar management
- Proofreading and editing content
- Liaison between teams and meeting coordination
- Event planning and execution
- Social media and online presence management
- Fashion show coverage and reporting
- Trend analysis and competitor research
- Routine office tasks and supply management
Travel Agent
Tropic Travel
Cairo
01.2012 - 12.2012
- Consultation and assessment of client travel needs
- Customised itinerary planning
- Booking flights, hotels, and other services
- Finding and applying discounts
- Assisting with travel documentation
- Offering destination recommendations
- Managing payments and refunds
- Handling changes and rescheduling
- Providing travel support and assistance
- Keeping clients informed about travel details
- Ensuring positive customer experiences
- Building industry relationships and staying updated.
Administrative Assistant
Anna Lindh Foundation
Alexandria
05.2011 - 11.2011
- Managing correspondence, emails, and communication
- Handling administrative tasks such as filing, data entry, and record-keeping
- Coordinating meetings, conferences, and events
- Assisting with grant applications and fundraising efforts
- Supporting volunteer recruitment and management.
Operations Officer
Contrail LLC
Antwerp
01.2008 - 09.2010
- Coordinating shipments and booking cargo space
- Preparing and processing shipping documentation
- Tracking shipments and providing updates to clients
- Communicating effectively with clients, suppliers, and carriers
- Assisting with customs clearance and regulatory compliance
- Resolving logistical issues and addressing client inquiries
- Maintaining accurate records of shipments and expenses.
Education
Master of Arts - English Literature
Anglia Ruskin University
Cambridge, United Kingdom 05.2019 - 05.2022
Master of Arts - Fashion Communication
Polimoda Fashion School
Florence, Italy 04.2013 - 05.2013
Bachelor of Science - Business Administration And Management
Modern Academy Maadi
Cairo, Egypt 05.2006 - 05.2010
Skills
Arabic Native
English Proficient
Dutch Proficient
Russian Speaker
Fast Learner
Customer Service
Teamwork
Microsoft Outlook
Microsoft Excel
Calendar Management
Adaptability
Communication
People oriented
Administrative Support
Executive Support
Information confidentiality
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Dutch
Advanced (C1)
Russian
Upper intermediate (B2)
Timeline
Master of Arts - English Literature
Anglia Ruskin University
05.2019 - 05.2022
English Teacher
Wall Street English
09.2018 - 07.2019
English Teacher
Piramide Idiomas
08.2017 - 07.2018
Assistant to the CEO
Tropic Travel
01.2016 - 12.2016
Floor Manager
Zara Belgium
03.2015 - 09.2015
Assistant to Editor-in-Chief
Pashion Magazine
01.2014 - 10.2014
Master of Arts - Fashion Communication
Polimoda Fashion School
04.2013 - 05.2013
Travel Agent
Tropic Travel
01.2012 - 12.2012
Administrative Assistant
Anna Lindh Foundation
05.2011 - 11.2011
Operations Officer
Contrail LLC
01.2008 - 09.2010
Bachelor of Science - Business Administration And Management
Modern Academy Maadi
05.2006 - 05.2010
Executive Assistant
Bar.on
9 2022 - 02.2024