SUSANNE KOOLS

360 Consultant
• Recruitment of freelancers within BI and Data
• Business Development: identified and approached potential customers within Data & Analytics
• Analyzing customer needs and recommending appropriate solutions
• Manage customer relationships and ensure customer satisfaction
• Actively participate in sales meetings and share market information with the internal team

Events: Tomorrowland, Formula 1 - Belgian Grand Prix, RAFC, ...

• Trained and supervised staff to provide highest level of customer service
• Planned, organized and managed events, following client specifications to enhance satisfaction
• Collaborated with various team members to meet guests' requests
• Coordinated promotional activities to increase customer awareness of hospitality services

360 consultant
• Focus: Finance & Accounting
• Recruitment and Business Development within the Antwerp area

Industries: Chemical, Construction, IT, Water, Real Estate, Automotive, Vending, Diamonds, Oil ...

• Project management, teamwork, critical thinking
• Proficiency in using auditing tools and software
• Gained analytical and problem-solving skills to identify risks and recommend solutions
• Attention to detail and ability to work with complex financial data
• Communication and report-writing skills

Student
• Performed invoice entry

• Following up on customers and suppliers
• Support Office Manager
• HR support