Susan Bahadori

A technical manager with over 16 years of experience in the tourism and hospitality industry, possessing extensive expertise in international tourism management, tourism services, ticketing, and domestic and international flight booking. Skilled in collaboration with travel agencies, airlines, and hospitality sectors. Proficient in reservation systems and customer relationship management (CRM) with deep knowledge of tourism marketing and advertising strategies.

• Technical Management Certificate (Category A) for Travel and Tourism Service Offices, Civil Aviation Organization
• Technical Management Certificate (Category B) for Travel and Tourism Service Offices, Iranian Cultural Heritage, Tourism, and Handicrafts Organization
• Electronic Ticket Sales and Reservation Course, Amadeus Iran
• Specialized Courses in Ticket Reservation and Pricing, IRAN AIR MANPOWER DEVELOPMENT & TRAINING
• Training Course on Tourism Regulations / Passport and Visa, Payam Caspian Persia
• Junior Proficiency Certificate, Iran Language Institute

• Received a Certificate of Appreciation from the Qeshm Free Zone Organization for participation in international exhibitions, outstanding support, and providing services to visitors from around the world.
• Certificate of Excellence in Customer Service at the BIT Milan International Tourism Exhibition., 2016
• Certificate of Excellence in Service Standards and Customer Orientation at the MITT Moscow International Tourism Exhibition., 2016
• Certificate of Excellence in Providing Services to Visitors at the China International Tourism Mart (CITM) Exhibition., 2016
• Received a Certificate of Appreciation for Outstanding Sales Support / Lufthansa and Austrian Airlines.
• Achieved Top Sales Ranking and Received a Trophy from Turkish Airlines.
• Business and Trade Management Certificate (MBA), Ministry of Science, Research, and Technology - Simia Higher Education Institute

• Date of Birth: 08/18/68
• Marital Status: Married