Sukru Erdem Dagci

• Designed and implemented a new production line, including the roll-out of new products and improvements to the mass production process
• Improved efficiency by implementing lean production techniques and digitizing work instructions, resulting in a reduction in production time and cost
• Led the transition from batch production to single flow, one-piece production, which improved quality control and reduced defects and takt time
• Conducted manpower planning and production and sourcing planning to ensure efficient use of resources
• Oversaw the design and improvement of new products for mass production, as well as collected production data to continuously improve processes
• Managed the Kapex project from the ground up, designing and optimizing the production hall's flow, including storage, fulfillment, production, and testing facilities
• Sourced and purchased production line equipment, assembly and production facilities, and other necessary resources to ensure an efficient and organized workspace
• The project resulted in a significant improvement in productivity, quality, and safety for the production team
• A team of engineers and technicians to execute various projects, providing technical support and guidance throughout the process
• Developed and maintained relationships with vendors and suppliers, negotiating contracts and pricing to ensure cost savings and quality products
• Conducted root cause analysis to determine the cause of defects and implemented corrective actions to prevent recurrence
• Ensured compliance with industry standards and regulations, including ISO 9001, by conducting audits and implementing corrective actions
• Collaborated with the R&D team to develop new products and improve existing ones, using tools such as FMEA and DFMA.

• Monitored and tracked customer problems, introducing solutions and action points in production to prevent recurring issues
• Collaborated with cross-functional teams to ensure smooth operations and timely delivery of products
• Prepared work instructions and provided technical information to customers
• Acted as the global after-sales engineer to solve technical issues and provide spare parts support
• Oversaw the installation and troubleshooting of equipment, as well as provided customer support for any problems that arose
• Improved customer satisfaction by implementing new procedures for handling complaints and providing timely feedback
• Developed and conducted training programs for new hires and technicians to ensure compliance with safety and quality standards
• Conducted performance evaluations and provided feedback to team members, resulting in improved performance and productivity
• Streamlined the spare parts ordering process, reducing lead time and inventory costs.

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