Hi, I’m
Stefan ZIVADINOVIC
Diegem
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
years of professional experience
Work History
Gosselin LogisticsMachelen
Account Executive Jr
05.2017 - 07.2019
Job overview
- Tracked and traced air shipments in order to maintain current status information.
- Paid taxes, duties and insurance fees based on different freight types.
- Organized destination-specific storage and delivery processes.
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
- Built and strengthened relationships with trucking companies and airlines to optimize daily operations.
- Consulted customs brokers to arrange passage of goods through customs.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Employed mathematical skills to calculate purchase, negotiate price and draft contract.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
- Resolved customer complaints by offering creative solutions and incentives.
TKG SPRLSint-Genesius-Rode
HQ Import and Export Coordinator
07.2019 - 02.2020
Job overview
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cooperated with suppliers to coordinate product capabilities, cost and quality.
- Negotiated consignment contracts with major suppliers to reduce costs and improve customer service.
- Worked with team members from Artworks and Finance departments to help meet deadlines.
- Produced, organized and submitted export paperwork to meet all applicable resolutions.
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
HCL logisticsMachelen
Air and Ocean Export Specialist
02.2020 - 09.2021
Job overview
- Produced, organized and submitted export paperwork to meet all applicable resolutions.
- Tracked and traced air/sea shipments in order to maintain current status information.
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
- Discussed detailed port information to importers or exporters.
- Built and strengthened relationships with trucking companies and airlines to optimize daily operations.
- Consulted customs brokers to arrange passage of goods through customs.
- Analyzed shipping routes to determine how to minimize environmental impact.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Employed mathematical skills to calculate purchase, negotiate price and quotation.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
ROTRA AIR & OCEAN NVMachelen
Air and Ocean Export Specialist
09.2021 - Current
Job overview
- Produced, organized and submitted export paperwork to meet all applicable resolutions.
- Tracked and traced air/sea shipments in order to maintain current status information.
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
- Discussed detailed port information to importers or exporters.
- Built and strengthened relationships with trucking companies and airlines to optimize daily operations.
- Consulted customs brokers to arrange passage of goods through customs.
- Analyzed shipping routes to determine how to minimize environmental impact.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Employed mathematical skills to calculate purchase, negotiate price and quotation.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Education
University of Ghent, Ghent
Some College (No Degree) from Oost-Europese Talen En Culturen
05.2017
University Overview
- 2 years Russian and Serbian Croatian (Advandce level)
Cultural studies (2 years)
Economics of Eastern Europe
ZAVO, Zaventem
High School Diploma
06.2015
University Overview
- Social and technical sciences
Skills
- Customer Relationships
- Account Management
- Business Growth Opportunities
- Cargo Booking
- Shipment Tracking
- Performance Optimization
- Document Preparation
- Flexible Schedule
- Customer Service
- Organizational Skills
- Critical Thinking
- Friendly, Positive Attitude
- Production Scheduling
- Work Order Creation
- Document Coordination
- Good Work Ethic
- Microsoft Office
- Data Management
- Computer Skills
- Navision
Languages
Dutch, Croatian
First Language
English
Proficient
C2
French
Advanced
C1
Serbian
Proficient
C2
Russian
Intermediate
B1
Slovenian
Elementary
A2
Bulgarian
Elementary
A2
Timeline
Air and Ocean Export Specialist
ROTRA AIR & OCEAN NV
09.2021 - Current
Air and Ocean Export Specialist
HCL logistics
02.2020 - 09.2021
HQ Import and Export Coordinator
TKG SPRL
07.2019 - 02.2020
Account Executive Jr
Gosselin Logistics
05.2017 - 07.2019
University of Ghent
Some College (No Degree) from Oost-Europese Talen En Culturen
ZAVO
High School Diploma
Languages
Languages
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