Souhaila El Makhchoune

Mobvious, a startup nestled within Lab Box, a Brussels-based studio and investment hub, specializes in crafting digital platforms for on-demand driver services. With a bold vision to enhance both personal and commercial mobility on a grand scale, Mobvious leverages Belgium as its testing ground and envisions Europe as its expansive playground.

• Directing client relations by assessing their requirements and devising tailored protocols.
• Leading the conception and deployment of a sophisticated Learning Management System (LMS) for comprehensive drivers team training and onboarding.
• Spearheading the optimization of operational efficiencies through the development and implementation of streamlined processes and protocols.
• Maintaining daily oversight of operational processes.
• Providing regular feedback to clients and internal teams to ensure continuous improvement.
• Tracking project outcomes and providing insightful reporting on operational performance.

Heetch, a VTC application founded in Paris, offers an affordable, inclusive, and efficient mobility solution. With a mission to make urban mobility in European and African cities more accessible, humane, and equitable, Heetch aspires to redefine the transportation landscape.

• Supported continuous growth of Heetch in Belgium to enhance accessibility and user-friendliness of mobility services.
• Ensured passenger and driver needs are met by providing convenient and accessible mobility solutions.
• Understand all operational aspects of the company and communicate with the distinctive "Heetch" touch.
• Facilitated seamless operations to ensure the well-being of both passengers and drivers.
• Collaborated with various teams to address operational challenges and drive innovation in mobility solutions.

TUI fly Belgium, legally incorporated as TUI Airlines Belgium nv and formerly branded Jetairfly, is a Belgian scheduled and charter airline with its registered office at Brussels Airport.

• Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
• Followed company regulations and rules to promote safe environment for travelers and employees.

The Vrije Universiteit Brussel is a Dutch and English‐speaking research university located in Brussels, Belgium.

• Used accounting software to prepare weekly and monthly financial reports.
• Assisted management with finalization of annual expense plans.
• Reviewed general ledger entries and assessed accuracy