Summary
Overview
Work History
Education
Skills
Certification
Language Skills
Timeline
Generic

Simao Mavacala Zinha

BASTOGNE

Summary

Telecommunications Engineer with extensive background in telephone and data systems. Major strengths include, troubleshooting and repairing PBXs, voicemail systems, PC networking and IP networks. Incredibly hardworking and dedicated employee with expertise in IT and Telecom demonstrated across 10 years of industry performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Field Telecom Engineer

Proximus Belgium
01.2022 - 06.2025
  • Installation & configuration of enterprise phone systems (Alcatel OmniPCX/Rainbow, Call-Connect/BroadSoft VoIP, Mitel) and network setups for Proximus clients.
  • Industry: Telecom/IT

Telecom Technician/IT

XGENTECH (Freelancer)
08.2019 - 08.2021
  • Various telecom tasks for different providers Various IT tasks for different small businesses
  • Industry: Telecom/IT

Field Service Engineer Level 3

Centric (Full-time)
08.2019 - 03.2021
  • VoIP, Fiber/DSL, IPTV installs
  • Network troubleshooting & migrations
  • Workplace admin support
  • Industry: Telecom/IT

All-round installation and repair Technician

KPN/Allinq (Full-time)
05.2018 - 08.2019

Telecom Network Technician

  • Install/maintain PSTN, ISDN, IPTV & broadband (VDSL/Fiber/Coax)
  • Exchange/cabling, fault repairs, WiFi optimization
  • Network migrations & provider testing (Tele2, T-Mobile, XS4ALL, etc.)
  • Industry: Telecom/IT

Service Employee (Crowd Controller)

ProRail/NS (Full-time)
04.2018 - 09.2018
  • Informing travelers about bus/train reroutes
  • Proactively communicating service disruptions
  • Providing support at Schiphol station
  • Industry: Services

System Administrator

Trust Connection (Part-time)
12.2015 - 03.2017
  • Performing preventive maintenance on servers, workstations, and printers. Execution of periodic updates.
  • Industry: IT

Education

Bachelor of Science - Network And System Engineering

Amsterdam University of Applied Sciences
Amsterdam (Netherlands)
11-2016

Vocational Level 4 ICT Administrator -

Radius College Breda
Breda (Netherlands)
07-2013

Vocational Level 3 Business Administration - Diploma obtained

Amsterdam College of Vocational Education
Amsterdam (Netherlands)
01.2006

Vocational Level 2 Electrical Installation - Diploma obtained

Amsterdam College of Vocational Education
Amsterdam (Netherland)
07-2003

Skills

  • Windows Server 2012 and 2016 (Active Directory Administration)
  • Windows 7 and 11
  • MS Office 2013 and 2016
  • MS Exchange 2007 and 2013
  • MS Hyper-V
  • MS Desktop Optimization Pack (App-V)
  • ESXi Virtualization Technology
  • Linux
  • Citrix XenDesktop
  • CSS
  • HTML
  • Python
  • C
  • Assertive
  • Creative
  • Flexible

Certification

  • 2023 Mitel PABX Enterprise Voip Systems
  • 2023 Proximus Explore Fiber /VDSL Connections
  • 2023 IAD PABX (Integrated Access Device)
  • 2023 Proximus Pro+ Fiber /VDSL Connections
  • 2023 VCA Belgium Certification Belgium
  • 2022 Alcatel OmniPCX Office PABX Enterprise Voip Systems
  • 2022 Proximus Call-Connect PABX Voip Systems
  • 2022 Proximus Network/Infra Belgium
  • 2021 NEN 3140 Electrical Safety Expert Netherlands
  • 2021 VCA VOL certification (Safety for Operational Supervisors) Netherlands
  • 2019 VCA Certification Netherlands
  • 2018 TTG (Access Technical Buildings of KPN) Netherlands
  • 2018 HVD (Main Distributors practice KPN) Netherlands
  • 2018 KVD (Cable Distributors practice KPN) Netherlands
  • 2018 Patch Repair House Connections (ReggeFiber /KPN) Netherlands
  • 2018 NEN 3140 LVP Netherlands
  • 2018 Safety and Access on Railways (Dutch Railways) Netherlands
  • 2016 CCNA (Cisco Routing & Switching) Netherlands
  • 2013 ITIL Foundation Netherlands
  • 2004 Safety Awareness DG (Dangerous Goods) Netherlands
  • 2003 E.V.O / Kreeft Education Forklift Driver Netherlands

Language Skills

Dutch: Fluent
English: Proficient
Spanish: Intermediate
Portuguese: Fluent
French: Basic

Timeline

Field Telecom Engineer

Proximus Belgium
01.2022 - 06.2025

Telecom Technician/IT

XGENTECH (Freelancer)
08.2019 - 08.2021

Field Service Engineer Level 3

Centric (Full-time)
08.2019 - 03.2021

All-round installation and repair Technician

KPN/Allinq (Full-time)
05.2018 - 08.2019

Service Employee (Crowd Controller)

ProRail/NS (Full-time)
04.2018 - 09.2018

System Administrator

Trust Connection (Part-time)
12.2015 - 03.2017

Bachelor of Science - Network And System Engineering

Amsterdam University of Applied Sciences

Vocational Level 4 ICT Administrator -

Radius College Breda

Vocational Level 3 Business Administration - Diploma obtained

Amsterdam College of Vocational Education

Vocational Level 2 Electrical Installation - Diploma obtained

Amsterdam College of Vocational Education

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Simao Mavacala Zinha