Shruti Dwivedi
Lead Product Manager
BERLIN
Summary
Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Lead Product Manager
Delivery Hero SE
Berlin
1 2021 - Current
- Led outlining domain's vision, strategy 2025 and developed product focused strategies to align with company's big bets
- Hired, led, and coached high performing product team - 5 people team
- Managing up to C-level about product progress and getting buy in for new major services to be built
- Partnered closely with internal and external stakeholder to understand their requirements, needs, and build innovative product
- Led product development of three major elements of vendor journey: vendor acquisition, vendor onboarding and vendor day-day performance
- Staying ahead to understand mega trends of market, vendor needs to be high quality and building innovative products
- Successfully launched one click vendor integration process by reducing 50% of operational cost to contact centres.
- Managed team of product managers, fostering innovation and creativity in product design and execution
- Presented at industry conferences as subject matter expert, raising brand awareness while networking with key stakeholders in sector
- Led user experience improvements, resulting in increased customer satisfaction scores and reduced churn rates
- Developed detailed product roadmaps, prioritizing features based on user needs and business goals
- Enhanced product functionality by collaborating with cross-functional teams and gathering user feedback
- Championed data-driven decision making within organization through thorough analytics evaluations and metric-based progress tracking systems implementation
- Coordinated closely with sales teams to develop effective marketing materials showcasing product benefits for potential clients
Senior Product Manager - Technical
Bayes Esports Solutions GmBH
Berlin
01.2020 - 12.2020
- Developed Product vision and strategy and aligned with org initiatives
- Launched data marketplace to connect providers and consumers digitally that helped speeding up sales from up to $5 Million since it's launched
- Ensured product met and exceeded customer's expectation
- Developed product roadmap and prepared OKR's to track product success
- Excelled at gathering feedback, requirements; communicating needed changes to development team; overseeing seamless high-quality rollouts
- Worked with cross functional development team; sales, marketing, legal, finance to ensure timely release to market
- Successfully launched data marketplace platform and scaled to support more which helped customer to buy data deals 60% faster & easier than earlier
- Successfully gained increased in active user base by 50%.
Product Manager
Allianz Technology
Bangkok
05.2017 - 11.2019
- Develop and maintained roadmap for insurance ecommerce site and communicate with customers for country specific customization
- Product prototyed, prioritized product features, understand technical challenges and define process workflows for product development lifecycle
- Develop and analyze product KPI's and A/B tests
- Successfully launched insurance selling platform and scaled to support more than 40 languages in APAC/EU region which helped customer to buy online.
Agile Product Owner
NetServ Technologies Pvt. Limited
Bangalore
07.2015 - 04.2017
- Analysed trends and KPIs of product line; Published Product Health Card for all products across organization
- Developed product road map & presented status of product implementation to steering committee
- Directed & managed product work to ensure product deliverables meets the customer needs
- Managed Customer collaboration and Team contribution
- Conducted strategy planning and involved scope commitment across organization
- Implemented RAID tool and monitored progress after tool is completely adopted
- Ensuring and preparing Product plan, Quality plan, Risk Management, Requirements Management, Change Management, and Release Management
- Successfully transitioned organization to adapt agile practices which increased time to market by 60%
- Rolled out six sigma projects to rectify customer pain points and which reduces rework by 25%
- Successfully implemented RAID tool across organization better tracking of risk, issues & dependencies
- Involved in pre-sales activity demonstrating agile practices follow to customers.
Project Coordinator
Huawei Technologies India Pvt. Limited
Bangalore
07.2013 - 06.2015
- Communicated and reported quality data, issues, non-compliance, process gaps through measurements
- Conducted in-process trainings and oriented team members on measurements
- Supported in Periodic Metrics data collection, reporting and analysis
- Process Engineering: Process design, Development & Maintenance of Quality Management system
- Process Improvement based on analysis carried out using various statistical tools and recommends corrective and preventive measures
- Managed & coordinated task force at organisation level to standard processes which improved delivery by 6%
- Successfully implemented lean practices within customer solutions to reduce rework by 19%.
Education
MBA - Business Administration
Berlin School of Economics And Law
Berlin, Germany 10.2020 - 11.2022
Bachelor of Technology - Electronics And Communications Engineering
Gautam Budh Technical University
Delhi 07.2007 - 06.2011
Skills
Design thinking
Product Roadmapping
Technical Product Knowledge
Cross Functional Leadership
Product Launches
Product Metrics
Data-driven decision-making
Product Lifecycle Management
Competitive Analysis
Stakeholder Management
Customer Experience Design
Teamwork and Collaboration
Product Vision and Strategy
Roadmap development
Certification
PMP
Timeline
MBA - Business Administration
Berlin School of Economics And Law
10.2020 - 11.2022
Senior Product Manager - Technical
Bayes Esports Solutions GmBH
01.2020 - 12.2020
Product Manager
Allianz Technology
05.2017 - 11.2019
PMP
11-2016
Agile Product Owner
NetServ Technologies Pvt. Limited
07.2015 - 04.2017
Project Coordinator
Huawei Technologies India Pvt. Limited
07.2013 - 06.2015
Bachelor of Technology - Electronics And Communications Engineering
Gautam Budh Technical University
07.2007 - 06.2011
Lead Product Manager
Delivery Hero SE
1 2021 - Current