Shreya Rai
Brussels
Summary
An IT Professional with 9+ years of experience in Techno-functional Business Analysis, Solution Architecture, Scrum Management, and Agile way of working. Seeking a position as a Product Manager to leverage my industry knowledge, business acumen, designing architectural solution, Scrum management and stakeholder management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Functional System Analyst
Infosys Technologies
10.2022 - Current
- Collaborated with cross-functional teams to ensure seamless integration of new systems within existing frameworks.
- Ensured data integrity by implementing robust security measures and conducting regular audits of system access controls.
- Reduced downtime by proactively monitoring system performance and implementing preventive maintenance measures.
- Managed project timelines effectively, ensuring timely delivery of high-quality solutions.
- Documented processes meticulously, maintaining an up-to-date knowledge base for reference by colleagues and stakeholders alike.
- Optimized existing systems through continuous improvement initiatives, leading to enhanced performance and usability.
- Streamlined business processes for increased efficiency through thorough analysis and optimization.
- Conducted detailed requirements analysis to accurately identify client needs and inform system design decisions.
- Reviewed and tested plans and criteria to meet functional and technical requirements.
BUSINESS ANALYST
TATA CONSULTANCY SERVICES PVT. LTD.
01.2018 - 09.2022
- Assess current state, identify customer requirements, and define the future state and propose cost-effective business solution
- Design the integration strategy and data flow to align technology with business strategy and goals
- Effectively document the proposed solution using service flow diagrams, visual diagrams etc
- Engage with the team (UI/UX specialist, developers, testers, business representatives) to implement the designed solution and ensure the solution stays on course as it transitions through project milestones
- Organize and participate in brainstorming sessions to develop potential solutions for business needs or problems
- Identify opportunities for process improvements.
SCRUM MASTER
TATA CONSULTANCY SERVICES PVT. LTD.
01.2014 - 12.2017
- Drive entire Software Development Lifecycle using Agile way of working as a Scrum Master
- Engage with the team and encourage interactions to remain in constant touch with the team members during each phase starting from backlog grooming until post deployment testing after product release
- Coach the team through the Scrum framework
- Effectively conduct all Scrum ceremonies and ensure participation from required audiences
- Ensure the Sprint runs smoothly, and focus is on delivering increments of greater value
- Encourage the Product Owner to frequently refine the Product Backlog to ensure the highest value backlog items are picked up by the team.
Education
BACHELOR OF ENGINEERING - Electronics and Communication
ORIENTAL INSTITUTE OF SCIENCE AND TECHNOLOGY
Bhopal, Madhya Pradesh06.2014
Skills
- Effective communication
- Good interpersonal skills
- Solution analysis- critical thinking and problem solving
- Stakeholder analysis
- Good understanding of Agile and Scrum (Certified Professional Scrum Master)
- End to end understanding of Software Development Lifecycle
- Well verse with JIRA
Certification
- 2019-05-01, Professional Scrum Master I, Scrum.Org
- 2021-01-01, Professional Scrum Master II, Scrum.Org
Phonenumbers
- +91 7974998271
- +91 9981380103
- +60 135329344
Roles
Business Analyst/ Solution Architect/ Scrum Master
Industryexperience
Telecommunication
Locations
Kuala Lumpur, Malaysia
Timeline
Functional System Analyst
Infosys Technologies
10.2022 - Current
BUSINESS ANALYST
TATA CONSULTANCY SERVICES PVT. LTD.
01.2018 - 09.2022
SCRUM MASTER
TATA CONSULTANCY SERVICES PVT. LTD.
01.2014 - 12.2017
BACHELOR OF ENGINEERING - Electronics and Communication
ORIENTAL INSTITUTE OF SCIENCE AND TECHNOLOGY
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