Shivani Venkatram
Nivelles
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Four years of progressive IT experience in ensuring optimal functioning & security of IT infrastructure, including networks, servers, and storage as well as managing Windows, Linux and MacOS systems and servers.
Detail-oriented team player with strong organizational skills. Here to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior System Engineer
TCS
07.2022 - 08.2023
- Collaborated with cross-functional teams to develop integrated IT infrastructure, resulting in improved performance and reliability.
- Optimized server performance by renewing Web and Application Servers SSL certificates.
- Improved system stability by updating software patches and addressing vulnerabilities promptly.
- Developed and maintained comprehensive documentation for all systems, ensuring easy reference for future maintenance and troubleshooting tasks.
- Delivered helpdesk service and support to customers.
- Mentored junior engineers, fostering a culture of continuous learning and professional growth within the team.
- Reduced downtime for critical systems by proactively identifying potential issues and conducting preventative maintenance.
Senior Project Engineer
Wipro Limited BANGALORE
07.2019 - 06.2022
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Analyzed network traffic and performance metrics to optimize system performance.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Implemented, enhanced and troubleshooted AEM server installations and administration issues.
- Excellent Agile delivery with onsite-offshore teams and good client engagement experience. Assessed scope and requirements to make accurate project design determinations.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
New Horizon College of Engineering
Bangalore, India06.2019
Skills
- Windows, Linux and MacOS Server
- Microsoft Azure Fundamentals
- Network Administration
- Disaster Recovery
- ServiceNow and Jira
- Server Management
- Patch Management
- Virtualization Technologies
- Technical support
- Agile Methodologies
- Cross-functional Collaboration
- ITIL knowledge
Accomplishments
Awarded the Star Performer of the year followed by a promotion to Senior Project Engineer in 2021 for excellent and diligent productivity.
Certification
Microsoft certified: Azure Fundamentals (AZ900)
Affiliations
- Sports, Exercise, Yoga, Reading
Languages
English
Advanced (C1)
French
Beginner (A1)
References
References available upon request.
Timeline
Senior System Engineer
TCS
07.2022 - 08.2023
Senior Project Engineer
Wipro Limited BANGALORE
07.2019 - 06.2022
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
New Horizon College of Engineering
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