Shikha Singh
Customer Attendant
Berlin
Summary
Service professional prepared to deliver outstanding customer service and maintain high standards in any setting. Known for strong focus on team collaboration and achieving results, ensuring reliability and adaptability in dynamic environments. Skilled in multitasking, problem-solving, and maintaining positive attitude under pressure.
Overview
4
4
years of professional experience
Work History
Service Attendant
Ovest- La Pasta La Pizza
02.2025 - Current
- Enhanced customer satisfaction by providing efficient and attentive service in a timely manner.
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Complied with all federal and state regulations regarding food safety and waste disposal.
Sales and Marketing Representative
Mahesh Constructions
07.2022 - 12.2022
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Consistently met or exceeded monthly quotas by adopting a proactive approach to lead generation, relationship management, and closing deals.
- Streamlined sales processes by utilizing CRM software, improving efficiency and time management skills.
Human Resources Executive
QConneqt Solutions Ltd
11.2021 - 05.2022
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Implemented performance management systems for more effective employee evaluations and feedback.
- Coordinated workforce planning efforts to align with organizational growth goals.
Education
Master of Arts - International Management
IU International University Of Applied Sciences
Berlin 04.2001 -
Bachelor of Management Studies -
Mumbai University
Mumbai 04.2001 -
Skills
Customer service and Sales assistance
Microsoft Excel
Data entry
Product knowledge
Customer relationship management (CRM)
Project management
Languages
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Hindi
Bilingual or Proficient (C2)
Interests
Customer Relationship
Marketing
Sales CRM
Management Roles
Timeline
Service Attendant
Ovest- La Pasta La Pizza
02.2025 - Current
Sales and Marketing Representative
Mahesh Constructions
07.2022 - 12.2022
Human Resources Executive
QConneqt Solutions Ltd
11.2021 - 05.2022
Master of Arts - International Management
IU International University Of Applied Sciences
04.2001 -
Bachelor of Management Studies -
Mumbai University
04.2001 -