Sharal Reema Pereira
BANTWAL
Summary
- Logical IT Analyst with 3.9 years of experience delivering IT solutions to boost business operations. Team lead Expert at problem resolution sand specific needs into improved system . Employed knowledge of technologies to suggest improvements to existing systems.
- People-oriented Team Leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication.
- Worked extensively in applications like Dynatrace and Splunk.
- Excellent capacity for handling multiple tasks simultaneously.
Overview
4
4
years of professional experience
Work History
Analyst I Software Engineering
DXC Technology
Brussels
08.2020 - Current
- Managed Services includes Monitoring solution of infrastructure (Servers/Applications/Network) for development and Enhancement of various software applications in areas of OSS in Service Assurance (Fault Management and Performance Management) and Service Fulfillment using different tools
- Integration of different Monitoring Tools/Application with Netcool for real-time centralized monitoring.
- Manage 10+ applications and inbuilt tools of the project.
- Oversaw Dynatrace Managed Cluster setup, including tenant creation and UI configuration
- Application Instrumentation and Configuration
- Real user monitoring in Dynatrace
- Created and Managed Dynatrace Synthetic Scenarios
- Monitoring of Splunk application, assist users with queries
- Manage KPI and stability
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Identified opportunities for process improvements across the organization.
- Created reports, presentations, and other documentation for management.
- Provide Knowledge transfer to the internal and external team.
- Organized client meetings to provide project updates.
- Maintained positive working relationship with fellow staff and management.
Education
B.E in Electronics and Communication Engineering -
Canara Engineering College
08.2020
Skills
- Tivoli Integrated Platform IBM Netcool
- Dynatrace
- Splunk
- Application Analysis
- ServiceNow
- Jenkins
- Confluence
- Sql And Databases
Accolades And Extra Curricular
- DXC Champ award winner for stellar performance.
- Elected as Leo president for the year 2021-22
Projects Handled
Proximus - Brussels, Belgium (September 2020 - till date)
Languages
- English, Oral and Written Proficiency
- Hindi, Oral and Written Proficiency
- Kannada, Oral and Written Proficiency
Timeline
Analyst I Software Engineering
DXC Technology
08.2020 - Current
B.E in Electronics and Communication Engineering -
Canara Engineering College
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