Dedicated and organised professional with extensive background. Driven to abiding and implementing protocols and motivated to work in time sensitive and demanding environment.
Overview
20
20
years of professional experience
Work History
Manager of Operations
Flavo box
Kessel Lo
11.2023 - Current
Analyzed data to identify trends in customer service issues, financials, staffing needs to make informed decisions regarding operations.
Developed and maintained operational policies and procedures.
Investigated customer complaints related to product and service quality or delivery issues.
Oversaw inventory management activities including ordering supplies as needed.
Restaurant Manager
Indian spice hut Bv
Leuven
05.2019 - 10.2022
Analyzed financial statements to identify areas of improvement or cost savings opportunities.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Manager of Operations
Eshaan catering
Kessel Lo
08.2013 - 03.2018
Negotiated contracts with vendors for services necessary for daily operations.
Developed and maintained operational policies and procedures.
Sales Officer
Emirates trading Est
Abu Dhabi
01.2005 - 06.2012
Maintained accurate records of all sales activities and results.
Developed strategies to increase sales and market share.
Prepared weekly reports summarizing current sales performance metrics.
Developed a comprehensive understanding of company products and services.