Sergio Waldomar Martinez Mejia

Experienced Export Agent currently at UPS, with over 5 months of experience as a Center Clerk and a strong background in logistics, inventory management, and customer service. Skilled in coordinating supply chain operations and ensuring the timely processing of shipments, with technical proficiency in OPSYS, IVP, IDIS, ERA, BOSS, and Microsoft Excel. Proven ability to manage critical shipments, resolve order issues promptly, and maintain accuracy through attention to detail. Former Team Leader and Manager at Foundever, with extensive experience in call center operations, quality assurance, and leading cross-functional teams. Adept at multitasking and fostering effective communication to ensure smooth operational flow. Committed to leveraging extensive experience in logistics and customer service to drive operational efficiency and enhance client satisfaction. Currently expanding expertise in ADR (Dangerous Goods by Road) and preparing to join the IATA (Dangerous Goods by Air) team, demonstrating adaptability and a strong compliance mindset.

• Spanish: Native
• English: Fluent (C1)
• Dutch: Elementary to Intermediate