Seraphine Valkeith

• Providing advice on the co-creation and execution of digital transformation roadmaps.
• Accountable for leading and management of Customer Premium Engagement plans, incorporating methods and tools, and best practices across all systems & landscape environments and platforms.
• Escalation Manager for critical incidents and operational issues requiring high-level attention and escalation point for unresolved or difficult major incidents.
• Collaborates with cross-functional teams to define requirements and features to build powerful and easy-to-use products and tools.
• Achieving cost-savings through digital and functional solutions

Assignments:

• Project Manager for S/4 HANA Upgrade, Data Migration & Data Centre Move - FMCG
• Technical Quality Manager for Digital Manufacturing Excellence Program - FMCG
• Bid Manager for S/4 HANA RISE Programme & Data Conversion Project - Government

• Specialist program management for ERP transformation & implementation quality
• Developed and implemented global program strategies to ensure successful outcomes.
• Provided leadership and direction in the management of cross-functional teams.
• Maintained effective communication channels between team members, partners and clients.
• Actively tracked program performance metrics to identify areas of improvement or risk mitigation opportunities.

Assignments:

• Global Program S/4 HANA Migration QA - Security Services
• Global Portfolio Program S/4 Hana Transformation - Medical Devices
• HCM and SuccessFactors Migration - UK Public Sector
• Supply Chain Transformation S/4 HANA Migration - Chemical
• Global COE Set Up - Green Energy

Industry: Consumer, Energy & Industrial, Medical and Automotive

Primary Location: Netherlands | Project Locations: Netherlands, Switzerland, Belgium and UK

• Primarily customer-facing on strategic accounts and prospects to help position and plan service programs prior to delivery as a Program Sponsor
• Working with Executives and Project Leads ensuring delivery assurance and advice during implementations and transformation projects
• Led workshops with clients to identify their needs and develop appropriate solutions.
• Internally responsible as SME for portfolio consulting services strategy and accountable for leading and delivering key global initiatives relating to Programme Transformations for: Global Delivery Excellence, Communities of Practice and SAP Transformation Scalability.
• Industry: Automotive, Tourism, Media, Primary Location: Netherlands, Project Locations based from Netherlands: Netherlands, UK, Austria and Switzerland

• Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
• Conducted regular meetings with department heads to review progress on strategic initiatives.
• Reviewed internal reports and identified areas of risk or potential cost savings.
• Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
• Programme Director – Template implementation and Pilot delivery for Phase 1 S/4 HANA Cloud Migration
• Phase 2: Rationalisation of Global roll out of SAP S/4 HANA Programme postponed due to Covid
• Industry: Oil/Energy
• Location: Netherlands, Saudi Arabia and UK Associate Director UK - Internal Projects: SAP Borderless Consulting - Global Connectivity Programme for SAP Implementations, Agile SAP Proposition Lead for multiple successful SAP Programme Engagements.

• Multiple Projects – Industries: Aviation
• Location: UK
• Automotive
• Location: Brazil, China, India & Europe and Defence
• Location: UK

• Industry: Media
• Location: UK & USA.

• Industry: Automotive Manufacturing
• Location: UK, Hungry, Poland, Belgium and US.

• Industry: LGA Service Management
• Location: UK

• Industry: Automotive Manufacturing
• Location: UK, Europe and US

• Industry: Food and Beverage
• Location: Switzerland

• Industry: Pharma
• Location: UK

• Industry: Manufacturing & Direct Marketing
• Location: UK & Europe

• Industry: Utilities
• Location: UK

• Industry: Manufacturing & Direct Marketing
• Location: UK, Belgium, Bratislava, Slovakia, Denmark, France, Germany, USA and Australia

• Industry: Media, Utilities & Automotive
• Location: UK

• Industry: Footwear
• Location: UK and US

• Industry: Local Authority
• Location: UK

• Industry: Automotive
• Location: UK & Germany

• Industry: Medical Devices and Pharma
• Location: Ireland