SERA NZELLE EWANG
AARSCHOT
Summary
Energetic sales representative bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
Overview
8
8
years of professional experience
Work History
Sales Representative
Cameroon airlines,Afriland firstland
03.2016 - 03.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Sales Representative
Guinness Cameroon
02.2015 - 02.2016
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Executive Sales Representative
Orange sa
01.2012 - 01.2015
- Boosted revenue from existing accounts by reaching out regularly to check on needs and promote new offerings.
- Overcame potential objections of prospective customers using expert product knowledge and persuasive communication skills.
- Progressed sales through to completion by working closely with customer relations, production team and marketing.
- Helped sales professionals build successful sales campaigns to reach target audience with consistent branding.
Intern
BICEC Bank
10.2010 - 04.2011
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Intern
National Institute of Statistics
11.2009 - 04.2010
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Carrying out sample surveys on rural areas.
- Population surveys
- Statistic on population on urban areas
Education
MBA - DIGITAL MARKETING AND BUSINESS TRANSFORMATION
ROME BUSINESS SCHOOL
ROME ITALY04.2024
NATIONAL DIPLOMA - Marketing
SAVIOUR INSTITUTE OF SCIENCE ENUGU
NIGERIA11.2011
NATIONAL DIPLOMA - Marketing
SAVIOUR INSTITUTE OF SCIENCE ENUGU
NIGERIA11.2011
National Diploma - Marketing
National Polytechnigue Bambui
Bamenda06.2011
High School Diploma -
Progressive College
Bamenda06.2009
High School Diploma -
GBHS Molyko
Buea06.2006
Skills
- Team Goals
- Sales promotion
- Providing Feedback
- Staff meetings
- Visual Merchandising
- Family medicine and relationship coach
- Campaign Support
- Interpersonal Communication Skills
- Team building
- Micro software and power point presentation
Timeline
Sales Representative
Cameroon airlines,Afriland firstland
03.2016 - 03.2018
Sales Representative
Guinness Cameroon
02.2015 - 02.2016
Executive Sales Representative
Orange sa
01.2012 - 01.2015
Intern
BICEC Bank
10.2010 - 04.2011
Intern
National Institute of Statistics
11.2009 - 04.2010
MBA - DIGITAL MARKETING AND BUSINESS TRANSFORMATION
ROME BUSINESS SCHOOL
NATIONAL DIPLOMA - Marketing
SAVIOUR INSTITUTE OF SCIENCE ENUGU
NATIONAL DIPLOMA - Marketing
SAVIOUR INSTITUTE OF SCIENCE ENUGU
National Diploma - Marketing
National Polytechnigue Bambui
High School Diploma -
Progressive College
High School Diploma -
GBHS Molyko
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