Dynamic Senior Manager with extensive experience at Levi Strauss & Co., excelling in Omni-channel solutions and global operations management. Proven track record in leading large teams and implementing innovative technologies like New Relic. Adept at fostering collaboration and driving operational excellence, ensuring high-quality service delivery and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Manager, Global Application DTC
Levi Strauss & Co.
Brussels
03.2021 - Current
Led strategic and tactical execution for RFID, Omni, WFM, and Learning Lab technologies
Managed a global team of 70+ members across EU, AMA, and the US
Led POS implementations, automation initiatives, and operational excellence
Implemented New Relic and Sumo Logic for enhanced monitoring and analytics
Collaborated with engineering teams for Omni, retail, and eCommerce advancements
Conducted testing of software and systems to ensure quality and reliability.
Completed routine maintenance and repair.
Recognized by management for providing exceptional customer service.
Managed household errands and other essential duties.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Maintained updated knowledge through continuing education and advanced training.
Prioritized and organized tasks to efficiently accomplish service goals.
Engineering Manager - CloudOps & DevOps at Levi Strauss & Co. - Levi's Haus Of StraussEngineering Manager - CloudOps & DevOps at Levi Strauss & Co. - Levi's Haus Of Strauss