Sara Ebudo
Ghent
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Supervisor/Error Resolution
Knuspr
03.2022 - 10.2023
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Boosted team performance by developing customer service training materials and conducting service training.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Cashier/Helper
Bakery Store
06.2020 - 02.2022
- Processed refunds and exchanges in accordance with company policy.
- Cleaned and sanitized cashier workstation and scanning area.
- Learned duties for various positions and provided backup at key times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Warehouseman
ModusLink
12.2019 - 05.2020
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Streamlined order processing for quicker customer deliveries and improved satisfaction.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Assisted in the development of a more efficient warehouse layout, maximizing space utilization while maintaining accessibility for workers and equipment.
- Trained new employees in warehouse procedures, fostering a strong work ethic and understanding of job responsibilities.
Order Picker
Jumbo
06.2019 - 11.2019
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Located needed merchandise in inventory using hand scanner software and placed on skids for transport to shelves.
- Kept work areas neat, clean and free from debris.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Managed timely and effective replacement of damaged or missing products.
Cashier
Grocery Store
02.2018 - 04.2019
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Identified and resolved discrepancies and errors in customer accounts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School
PolandSkills
Negotiation
Process Improvement
Project Management
Training and mentoring
Complex Problem-Solving
Disaster Recovery Planning
Strategic Planning
Employee Motivation
Logistics Coordination
Staff Management
Languages
English
Advanced (C1)
Polish
Bilingual or Proficient (C2)
Timeline
Supervisor/Error Resolution
Knuspr
03.2022 - 10.2023
Cashier/Helper
Bakery Store
06.2020 - 02.2022
Warehouseman
ModusLink
12.2019 - 05.2020
Order Picker
Jumbo
06.2019 - 11.2019
Cashier
Grocery Store
02.2018 - 04.2019
High School
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