Santosh Nair
Business Program Manager
Steenokkerzeel,VBR
Summary
Strategic Integration & Transformation Leader with over 20 years of experience in supply chain, network planning, and digital transformation. Proven ability to drive enterprise-wide process integration, operational efficiency, and technology adoption while aligning cross-functional teams (IT, Finance, Marketing, Planning, Operations) to corporate objectives. Skilled in change management, automation, data-driven decision-making, and business process reengineering.
Overview
24
24
years of professional experience
2042
2042
years of post-secondary education
5
5
Languages
Work History
Business Program Manager (Strategic Marketing & Transformation)
FedEx Belgium
09.2019 - Current
- Led integration initiatives for network solutions and commercial planning, generating $25M in revenue from BENL markets.
- Spearheaded enterprise data consolidation, automating dashboards and tools to support real-time decision-making.
- Program Lead for Europe-wide network (Air/Road) capacity planning, enabling cost efficiencies.
- Managed cross-functional transformation programs, aligning IT, Ops, and Finance for network integration, resulting in a $50M revenue uplift.
- Led pricing data modelling, creating new business growth opportunities worth $90M.
- Developed supply chain optimization frameworks to rationalize product portfolio across European markets.
Network Planning Lead (Strategic Planning & Engineering)
FedEx Belgium
01.2013 - 08.2019
- Led Ops integration for a multi-billion-dollar M&A project, ensuring seamless workflow and system alignment.
- Developed big data-driven optimization tools for supply chain rationalization.
- Product owner for process automation initiatives, reducing operational redundancies.
- Coached field engineering teams across Europe on network analytics and depot optimization strategies.
Network Planning Lead (Network Planning & Engineering)
FedEx Belgium
11.2009 - 12.2013
- Developed growth strategies securing multi-billion-dollar funding for European expansion.
- Spearheaded network modeling to support long-term strategic planning.
- Managed air lane capacity planning & network routing, optimizing cost & efficiency.
Operations Manager
FedEx UK
09.2007 - 11.2009
- Led product & service rollouts across Northern Europe.
- Delivered 20% productivity gains through sorting facility optimization.
Operations Manager
FedEx France
11.2004 - 09.2007
- Designed activity reporting tools for hubs, improving operational efficiency.
- Implemented industry best practices, enhancing service levels.
Operations Manager
FedEx India
02.2001 - 11.2004
- Led transformation projects, outsourcing data entry, achieving 50% cost savings.
- Developed a strategic expansion model for India.
Education
MBA -
Indian Institute of Management (IIM) Mumbai
01.1999 - 01.2001
B.E. - Mechanical Engineering
National Institute of Technology (NIT) Calicut
01.1993 - 01.1997
Persuasive Leadership Development - undefined
Wharton
Certification - Product Owner
ScrumAllaince
04.2001 - 01.2023
Artificial Intelligence in Business Strategy - undefined
MIT
Project Management Professional (PMP) -
PMI
Skills
M&A integration
workflow optimization
process automation
enterprise architecture alignment
data-driven decision-making
AI-driven supply chain models
business case development
SAS
SQL
Business analysis
Stakeholder management
Innovation management
Cross-functional team leadership
Team management
Team leadership and direction
Strategic alignment
Effective negotiations
Accomplishments
- Regional Award, 04/2024, Enabled $20M revenue growth through transformation initiatives.
- Leadership Award, 03/2023, Successfully drove peak planning and implementation.
- President Award, 12/2021, Orchestrated dynamic pricing modelling for revenue optimization.
- Leadership Award, 12/2020, Led network restructuring & M&A due diligence for seamless integration.
- Leadership Award, 12/2018, Optimized Pan-European ground operations, achieving substantial efficiency gains.
Personal Information
Nationality: Belgium
Timeline
Business Program Manager (Strategic Marketing & Transformation)
FedEx Belgium
09.2019 - Current
Network Planning Lead (Strategic Planning & Engineering)
FedEx Belgium
01.2013 - 08.2019
Network Planning Lead (Network Planning & Engineering)
FedEx Belgium
11.2009 - 12.2013
Operations Manager
FedEx UK
09.2007 - 11.2009
Operations Manager
FedEx France
11.2004 - 09.2007
Certification - Product Owner
ScrumAllaince
04.2001 - 01.2023
Operations Manager
FedEx India
02.2001 - 11.2004
MBA -
Indian Institute of Management (IIM) Mumbai
01.1999 - 01.2001
B.E. - Mechanical Engineering
National Institute of Technology (NIT) Calicut
01.1993 - 01.1997
Persuasive Leadership Development - undefined
Wharton
Artificial Intelligence in Business Strategy - undefined
MIT
Project Management Professional (PMP) -
PMI