Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Quote
Work Availability
golf
kj
Software
Generic

SANDRA DE NYS

LA HULPE

Summary

Xx Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

30
30
years of professional experience
1
1
Certificate

Work History

Channel Management - Omnichannel – Channel Manager

Proximus
07.2013 - 12.2024

· Creation of Proximus Ambassadorship Program – Lead generation tool for team members external contractors and clients – Program represents nearly 5% of total Proximus sales

· Daily management of the Proximus ambassadorship program

· Responsible of Annual roadmap, strategy, budget, communication plan and implementation of ambassadorship program and sales lead initiatives

· Project management of mobile application, and omnichannel digital tools/campaigns

· New supplier: selection process and contract negotiation (new apps and customer platform)

Customer Marketing - Products & Solutions Expert

Proximus
01.2009 - 07.2013

· Dealer remuneration – manage dealership remuneration strategy

· Belgacom TV- Add value to TV products, benchmark with other countries, lead new initiatives, push sale of TV content (bouquet and video on demand)

· Prepaid customers - Determine strategy and campaign philosophy in order to push prepaid conversions towards post-paid tariff plans

· Post-paid mobile - Determine marketing strategy for promo hoppers and carousel between operators

· Approve pricing of new products

Marketing Residential Pre-paid Customers – Project

Orange
01.2005 - 12.2008

· Define, develop and implement new tariff plans, reloading techniques and promotions with the purpose to increase market share

· Lead with agencies the above and below-the-line communication

· Manage timeline and budget

· Lead market research studies and new concept testing

Marketing SOHO, Firms and Premium Customers – Head

Orange
01.2003 - 01.2005

· Develop a new range of campaigns and direct marketing techniques in order to pamper and retain high valued customers

· In depth analysis of high valued customers and their behaviors

· Define Annual Marketing Plan for high valued customers and manage budget

· Manage and coach a team Junior Offer Managers

· Develop and implement offers in order to retain the current client base and reduce churn

· Lead Direct Marketing and Telesales Campaigns

· Participate in the Annual Budget and Marketing Plan

Xxx

Xxx
01.1998 - 12.2000

1998-2000 Temporary & maternity replacements - Brussels

PricewaterhouseCoopers

Marketing and Events - Marketing Officer

· Organise External events in order to promote PWC services and team building events

Levi Strauss

Residential Marketing - Marketing Analyst

· Prepare trend analysis and recommendations for marketeers

Cisco Systems, Inc

Marketing and Sales - Project and Business Analyst

· Project management: internet and intranet web development

Internal Auditing - Auditor

JP Morgan & Co (Euroclear)
01.1997 - 01.1998

Identify business risks, assess the effectiveness of the controls and submit recommendations

Corporate Banking - Credit Analyst

Banque Nationale De Paris
01.1995 - 01.1996

· Prepare credit proposals for approval of line of credit for French corporations

Education

Bachelor of Commerce - B. Comm - • Majors - Marketing And Finance

Bond University Of Australia
Queensland
01.1993

Skills

  • Pipeline Maintenance
  • CRM Proficiency
  • Marketing
  • Territory Growth

Accomplishments

  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • lk

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Additional Information

xx

Languages

French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Dutch
Upper intermediate (B2)

Timeline

Channel Management - Omnichannel – Channel Manager

Proximus
07.2013 - 12.2024

Customer Marketing - Products & Solutions Expert

Proximus
01.2009 - 07.2013

Marketing Residential Pre-paid Customers – Project

Orange
01.2005 - 12.2008

Marketing SOHO, Firms and Premium Customers – Head

Orange
01.2003 - 01.2005

Xxx

Xxx
01.1998 - 12.2000

Internal Auditing - Auditor

JP Morgan & Co (Euroclear)
01.1997 - 01.1998

Corporate Banking - Credit Analyst

Banque Nationale De Paris
01.1995 - 01.1996

Bachelor of Commerce - B. Comm - • Majors - Marketing And Finance

Bond University Of Australia

Quote

Judge a man by his questions rather than his answers.
Voltaire

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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golf

hkjhkj

kj

xx

Software

MS 365

SANDRA DE NYS