Sami Bayati

Reconciled daily sales transactions to balance and log day-to-day revenue.

Schedule the week time table for the team.

Ensuring items on display are available in stock.

Greeting customers, providing advice, taking orders, and packaging baked goods.

Baking all pastry needs for the day.

Auditing sales statistics each month to understand and plan our next move toward raising property accuracy and accountability.

Leading a team of 4 members toward ensuring a positive and seamless experience throughout the customer journey.

Monitoring and optimizing every touch point a customer has with a company.

Maximising key customer-related metrics such as acquisition, retention and satisfaction.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Fostered a positive work environment through active participation in team-building activities and initiatives.

• Kept abreast of current industry trends and regulations through ongoing professional development and training, ensuring compliance with airline standards.
• Checked safety equipment.
• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
• Assisted passengers with storing luggage and helped locate seating.