Saifulislam Abasi
Brussels
Summary
Proven Manager at Madyeen Constriations Company, adept in team leadership and problem resolution, enhanced customer satisfaction significantly. Excelled in relationship building and MS Office, ensuring optimal financial performance and boosting team efficiency at MTN. Skilled in driving productivity and collaboration, with a keen focus on achieving business goals and maximizing performance.
Overview
6
6
years of professional experience
Work History
Team Leader, Sales Operations
MTN
Kabul Afghanistan
01.2015 - 01.2016
- Streamlined sales processes to improve efficiency and productivity within the team.
- Developed strong relationships with key clients, resulting in increased repeat business.
- Established effective communication channels within the team, ensuring timely updates on market trends and competitor activities.
- Boosted team performance by implementing efficient sales strategies and techniques.
- Assigned sales organization objectives to sales team members in accordance with production schedule to meet business volume demands.
Onex LTD
Public Relations
Afghanistan
01.2016 - 12.2016
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Manager
Madyeen Constriations Company
Afghanistan
01.2017 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Controlled costs to keep business operating within budget and increase profits.
Education
Certificate - Foreign Languages Education
English Language
Afghanistan 01-2011
Certificate - Technical
Computer Office Program
Afghanistan 01-2011
High School Diploma -
Polytechnic
Afganistan Kabul 01-2012
BBA - Business Administration And Management
Salam University
Kabul Afghanistan 01-2014
Skills
- Team leadership
- Relationship building
- Documentation and reporting
- Clear communication
- Computer skills
- Teamwork and collaboration
- Problem resolution
- MS office
- Schedule management
Languages
pashto
Bilingual or Proficient (C2)
Persian
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
English
Upper intermediate (B2)
Turkish
Beginner (A1)
Timeline
Manager
Madyeen Constriations Company
01.2017 - 01.2021
Onex LTD
Public Relations
01.2016 - 12.2016
Team Leader, Sales Operations
MTN
01.2015 - 01.2016
Certificate - Foreign Languages Education
English Language
Certificate - Technical
Computer Office Program
High School Diploma -
Polytechnic
BBA - Business Administration And Management
Salam University