Sadibou Saidy
Brussels
Summary
Communication and relationship management, Professional with strong background, Enhancing cross-functional collaboration, Skilled in establishing strong channel of communication between customers, Am also an innovative person who always work with the ability to oversee the success of the cooperation
Overview
7
7
years of professional experience
Work History
Operational Manager
Shop Fresh
2022.05 - 2024.01
- Enabled smooth, efficient day-to-day business operations for multiple customer flows
- Met demands of fast-paced logistics environments, motivating and incentivizing teams to achieve dispatch deadlines
- Also participated in daily activities of the shop.
Logistics Associate
De Rosa Logistics Italy S.r.l
2020.01 - 2021.02
- Quality Control – Right Product to the Right Location at the Right Time
- Packaging
- shipping and receiving operations fulfillment
Supermarket Worker
Lidl
2019.05 - 2020.01
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Supported team members during busy periods, ensuring smooth operations throughout the store.
Head Waiter
Via Lanterna
2017.03 - 2019.04
- Resolved customer complaints promptly, escalating larger operational concerns to management.
- Provided assistance in listening and overseeing wait staff and food support.
Education
Associate Degree - Science
St Peter’s Junior And Senior Secondary School
Lamin The Gambia 07.2015
Skills
- Management skills
- Customer service
- Communication
- Leadership quality
- Professionalism and strong work ethic
- Computer skills
- Problem solving skills
- Flexibility
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Portuguese
Elementary (A2)
Additional Languages
Mandinka, Jola, Wolof, Creole
Timeline
Operational Manager
Shop Fresh
2022.05 - 2024.01
Logistics Associate
De Rosa Logistics Italy S.r.l
2020.01 - 2021.02
Supermarket Worker
Lidl
2019.05 - 2020.01
Head Waiter
Via Lanterna
2017.03 - 2019.04
Associate Degree - Science
St Peter’s Junior And Senior Secondary School