Dedicated and professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Contract Logistic Specialist
Kuehne + Nagel Swarovski
06.2023 - Current
Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
Followed all company policies and procedures to deliver quality work.
Assisted with staff training to enforce quality, safety and sanitation guidelines.
Evaluated staff performance and provided coaching to address inefficiencies.
Country Stores Manager
TRS Evolution Spa, Trussardi
06.2019 - 04.2023
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved goals by developing and executing strategic plans and performance metrics.
Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Developed and implemented business strategies to achieve business goals and stay competitive.
Improved marketing to attract new customers and promote business.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Leveraged data and analytics to make informed decisions and drive business improvements.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Assistant Store Manager
GUESS Portugal
09.2013 - 05.2019
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Reduced operational risks while organizing data to forecast performance trends.
Assisted in recruiting, hiring and training of team members.
Education
Master of Science - Marketing Management
Eudres IPS
Portugal
12.2024
Executive Certificate - Exponencial Business Admnistration
Nova School of Business And Economics
Portugal
12.2020
Bachelor of Marketing - Marketing
Eudres - IPS
Portugal
09.2019
Skills
Supply Management
Quality Assurance
Customer Relations
Expert Problem Solving
Team building
Business Development
Multitasking
Data Analysis
Analytical Skills
Timeline
Contract Logistic Specialist
Kuehne + Nagel Swarovski
06.2023 - Current
Country Stores Manager
TRS Evolution Spa, Trussardi
06.2019 - 04.2023
Assistant Store Manager
GUESS Portugal
09.2013 - 05.2019
Master of Science - Marketing Management
Eudres IPS
Executive Certificate - Exponencial Business Admnistration
Nova School of Business And Economics
Bachelor of Marketing - Marketing
Eudres - IPS
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