Roxana Gabriela Zdrob

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

• Acquired skills and competences: CRM, customer support, Call center, Customer service, technical support, crm customer relationship management

• Acquired skills and competences: • Attention to Detail• Communication Skills• Organization and Time Management• Problem-Solving Abilities• Technical Proficiency (familiarity with document control software)• Customer-Centric Attitude• Knowledge of Compliance and Regulations• Adaptability• Team Collaboration• Documentation and Reporting

• Acquired skills and competences: Sales, Direct sales

• Acquired skills and competences: Perseverance, Seriousness, Adaptability, Punctuality, personal initiative, self-organization, good communication, ability to work in a team, sense of order, cleanliness, workplace cleanliness

• Acquired skills and competences: Sociability, Punctuality, cash register, Waiter, Bartender, positive attitude, serving dishes, serving customers, smiling attitude, cleanliness of the workplace

• Communication Skills

• Active Listening

• Problem-Solving Abilities

• Patience and Empathy

• Multitasking

• Time Management

• Technical Proficiency (knowledge of call center software)

• Conflict Resolution

• Attention to Detail

• Positive Attitude

• Adaptability

• Stress Management

• Product/Service Knowledge

• Professionalism

• Customer-Centric Approach

• Acquired skills and competences: Responsibility, Technical skills, Seriousness, Punctuality, technical support, checkout, bartender, petrochemical, team work, relational communication, serving dishes, serving drinks, technical knowledge in the field, serving customers with a smiling attitude