Personal development, Nature, Dance, Spirituality, Mindset
Roxana Angela Neaga
Global Business Management Student
Antwerp
Summary
Currently in my final year studying Business Management with over eight year of experience in hospitality industry, I am looking for an Internship in a dynamic company that allows me to express my positive and enthusiastic spirit to actively contribute to the management and development of the company.
I am very adaptable, pro-active and trust is a very important value for me.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
6
6
Languages
Work History
Freelancer- Empowerment Coach
Self-employment - GVO Global
Deurne
05.2021 - 06.2022
- Actively listened, supported and guided people to resolve inner conflicts and improve their daily lives
- Developed effective action plans in alignment with their goals and values.
Restaurant General Manager
Boston Steak House
Antwerpen
08.2018 - 03.2020
- Coordinated a team between seven and fifteen people.
- Orchestrated positive customer experiences by overseeing every area of operations.
- Identified problems and sought maintenance support to keep restaurant equipment operational.
- ImplementedHACCP procedures; Forecasting, Conducted meetings, prepared timetables, inventory, managed reservations
- Oversaw balancing of cash registers and deposited establishment's earnings to bank.
Operations Manager
Global Food Concept - Del Popolo Pizza
Antwerp
03.2017 - 05.2018
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Motivated and supported the team in stressful situations
- Maintained positive and effective energy in the workplace
- Served orders along with the stuff
Cashier
Global Food Concept - Del Popolo Pizza
Antwerp
06.2016 - 03.2017
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Waitress
Caffe Royal
Antwerp
02.2012 - 06.2016
Education
Bachelor of Applied Science - International Business Management
Karel De Grote Hogeschool
Antwerp, Belgium 09.2020 - Current
Practitioner Coach - Personal Development
Online Coaching Academy
Romania 10.2019 - Current
Skills
Training and coaching abilities
Certification
YouthPass Creative Workers Development Program Erasmus+
Interests
Timeline
YouthPass Creative Workers Development Program Erasmus+
09-2022
Public speaking and Training
06-2022
Problem Solving Using Computational Thinking
03-2022
Leadership Network
10-2021
Freelancer- Empowerment Coach
Self-employment - GVO Global
05.2021 - 06.2022
Bachelor of Applied Science - International Business Management
Karel De Grote Hogeschool
09.2020 - Current
Practitioner Coach - Personal Development
Online Coaching Academy
10.2019 - Current
Practitioner Coach
09-2019
Train the Trainer
08-2019
Restaurant General Manager
Boston Steak House
08.2018 - 03.2020
Operations Manager
Global Food Concept - Del Popolo Pizza
03.2017 - 05.2018
Cashier
Global Food Concept - Del Popolo Pizza
06.2016 - 03.2017
Digital Marketing
04-2015
Waitress
Caffe Royal
02.2012 - 06.2016
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